Sales Operations Manager

Department: Sales Strategy & Operations

Reports to: Sales Strategy & Operations Director

Main Purpose
This role support sales team to ensure the effectiveness and efficiency of the sales GTM channels

Accountabilities
- Manages KPIs for sales operations team
- Creates and manages service agenda & framework
- Manages availability of sales information with BIS and sales data provider
- Reports on sales force operations (both requirements, regulatory)
- Manages financial budget
- Support cross-functional project to improve sales capability, service and cost-to-serve
- Supports bringing the Commercial Calendar to life with appropriate focus tactics and tracking
- Works the key shareholders to streamline and improve the effectiveness of sales forms, planning tools and tracking mechanisms
- Acts as central point of contact for field sales team
- Manages sales operations team

- University graduation
- At least 2 years of working experiences at equivalent role, or 5 years in sales support, prefer in FMCG.
- Good understanding of Sales/ Commercial system is preferred
- Good at analytical, presentation, negotiation skill
- Good at English (verbal & writing)
- Excellent in computer (Excel, Power Point)

Main interactions
- Coordinates BIS & cross-functional to provide necessary sales information, assist team in solving operational issues and communication sales information
- Works with customers (e.g. Distributor , Agent, OT customers,…)

- 13th payment
- Health care
- Training

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