Sales Manager

Department: Sales & Marketing
Report to: Director of Sales & Marketing

JOB SUMMARY:
1. Fully in-charge Direct Sales and provide sales skills through
- Corporate Sales
- Travel-Agent Sales
- General Local Sales
- Group & Banquet Sales
2. Take part with the Sales Director in
- Marketing Research
- Data Base Marketing
- Marketing Plan

DUTIES AND RESPONSIBILITIES:
1. Work with the Director of Sales & Marketing to confirm and identify targeted markets.
2. Plan on Sales activities and coordinate/supervise Sales & Marketing Executives for:
(a) Collecting the list from the available sources (Information Directories of Chamber Commerce memberships, Local industry directories, Local organization directories, Front office records of past local business making reservations, etc.)
(b) Performing direct sale through Telemarketing Conversations, Sales Calls/visit (inside HCMC) or Sales Trips (outside HCMC) to approach and see more new potential prospects.
(c) Enlarging the list of the potential guests and accounts as much as possible (through the target market) and building/maintaining a lasting and pleasant relationship with them.
(d) Preparing needed materials for Sales Kit, Letters of Offered Proposal or Room Rate Agreement/ Contract following approved format to be ready for sending out upon inquiries and requirement.
(e) Creating and recording accounts’ profiles and updating accordingly.
(f) Following up all accounts’ moves and submitting the proposal to the Sales Director for needed actions.
3. Check daily in-house guest list to know the new guests from the approached prospects and recognize the repeat guests from the permanent accounts then arrange to greet them at arrival if possible and necessary.
4. Attend all events at the hotel and in around the city to extend the relationship and connections for future prospects and businesses.
5. Complete all weekly/ monthly report to the Sales Director, signed on Sales Executives’ Reports as a supervisor to follow up their working process before sending them to the Sales Director.
6. Check and arrange all daily requested forms i.e. reservation, car arrangement, meal for entertainment etc.
7. In addition to extend the sales activities, the Sales Manager to work on market research, extending database marketing, and involving in other marketing activities i.e. suggesting on ads’ contents, promotions concept, material presentation…to consult and support the Sales Director .

Job requirements will be directed in interview

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