Sales Manager

Customer relationship management
• Accountable for developing KONE’s position and customer base in the market
• Drives proactive engagement and solution selling with different customer segments showing value over the lifecycle
• Ensures development of customer relationships, profitability, customer loyalty and satisfaction.
• Approves and follows up customer plans for strategic and core 1 in his/her area
• Selects/appoints team members to manage the strategic / core 1 customer relationships
• Identifies and builds relationships to key decision makers, potential new targets and influencers
• Promotes and demonstrates the value of KONE digital offering

Plan sales, manage pricing and offering
• Responsible for Regional and Individual Sales Plans (ISPs) for his/her team
• Participates in market and customer analysis to ensure quality of sales planning
• Participates in pricing and offering management in order to drive market pricing and profitability
• Balance order received growth and profitability by managing discounts
• Responsible for gathering relevant information about competitors and market from the field
• Responsible for identifying opportunities for cross-selling of all KONE solutions

Manage Sales Funnel
• Accountable for leading the Sell process including CRM data quality of contacts, customers, influencers, opportunity management, and won and lost reporting
• Accountable for ensuring results within orders, contracts, profitability and market price development
• Sets sales targets according to market potential and FL unit guidelines
• Gives direction and focus on the right customers through proper customer analysis
• Ensures the correct value propositions by his/her team
• Drives sales result from his/her team on short and long term
• Executes and advises pricing guidelines for his/her area
• Approves tenders and orders above salespersons’ limits
• Utilizes global processes and tools for local benefit

Leadership / People management
• Leads the sales team (Salespersons, Sales Specialists) to be proactive with customers, to use KONE solution selling methodology and to communicate the value of KONE solutions to customers’ own performance
• Coaches the team members to achieve better results through constant one to one dialogues and sharing of best practices
• Manages the performance of the team
• Ensures adequate resources to achieve the short and long term targets
• Develops the competences of the sales team
• Motivates & inspires the team & individual to high performance
• Ensures great onboarding experience for new employees in the team
• Responsible for succession planning for his/ her team

• Bachelor or Master’s degree in economics, engineering or other relevant field.
• Experience in sales / sales management of building material construction and project sales.
• Prefer candidates from elevator & escalator industry.
• Experience/ understanding of business-to-business sales
• Excellent relationship with developers, owners and contractors.
• Experience in people leadership and management
• Basic digital skills and mindset

- 13th month bonus
- Health and life insurance
- Laptop, phone and transporation allowance

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