Sales Manager (Hard Rock Café HCMC)

• People - To provide a positive “employee life cycle” for all staff members during their tenure with Hard Rock.
• Guest Experience - To provide an authentic experience that “rocks” for Hard Rock
guests by planning and executing irreverent events that represent Hard Rock’s ability to meet a wide range of guest needs and expectations.
• Profit - To source, book, and execute events that are profitable to Hard Rock and
experiential to the guest ensuring their repeat business.
• Sales - To grow the business by using innovative sales and marketing concepts
• Coordinate operations between departments.
• Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.
• Present a professional image to employees, guests, clients, owners and investors.
• Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.
• Build business/market share by thinking of new ways to promote company and by participating in local events to increase sales and profits.
• Develop and maintain positive relationships with in the business and social community.
• Spearhead annual philanthropic initiatives.
• Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.
• Maintain low staff turnover rate and high morale.
• Operate ethically to protect the image of Hard Rock.
• Utilize programs designed to help Save the Planet.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

EXPERIENCE, EDUCATION, AND CERTIFICATIONS
• Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.
• Proven track record of making high quality decisions and the ability to make complex decisions.
• Applicable sales tracking software experience is required.
• Applicable standard of education is required.

SKILLS
• Strong leadership behaviors coupled with the technical skill set to drive the business toward success.
• The interpersonal savvy to create successful business partnerships where the art of negotiating is required.
• The ability to be innovative and creative while at times dealing with ambiguity.
• Strong presentation and written communication skills.
• Adherence to health/safety, food safety and alcohol consumption regulations.
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS
• Ability to move throughout the cafes (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

- KPI Bonus hằng năm
- Đào tạo kỹ năng chuyên môn, kỹ năng mềm
- Hưởng các ưu đãi và phúc lợi của nhãn hàng thời trang ALDO Việt Nam

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