Sales Manager Domestic Ota/ta in Hanoi

Building strong relationships is one of the cornerstones of Friends Travel Vietnam’s business philosophy and that is why we are happy to announce that we are expanding our team to include the new position of Domestic OTA/TA Sales Manager in Hanoi. Reporting to the Managing Director, you will be responsible for managing and building relationships with existing domestic Hotels, Online Travel Agents (OTA) & Travel Agents (TA) in Vietnam and in the surrounding region of Hanoi. Unique tour activities under different brands are offered to the domestic Hotel, OTA & TA and the successful applicant will be responsible for maintaining the day to day domestic relationships and monitoring of sales performance with the external partners, to ensure that optimum results are achieved for target achievement.

About the Company
Friends Travel Vietnam is an established international inbound tour operator, making waves in the Vietnamese tourism industry since 2013. The company was created by Ms Thao (Vietnamese) and Mr. Sidney (Dutch) with the goal of sharing their deep passion and love of Vietnam with the rest of the world.

Friends Travel Vietnam has a simple mission, we want to make our clients feel like friends! That’s why when you travel with Friends Travel Vietnam you can rest assured that we’ll recommend the very same trip to our own friends. We currently provide travel options to more than 25 different destinations in Vietnam, and we are always looking to expand. Our main focus is providing unique and authentic experiences combining a mix of short, medium and long-haul segments. This is an extremely exciting time to get involved in the Vietnames tourism industry as it is a sector with big projected growth and possibilities. Given the scope of our already established network, no destination is out of the reach for our unique brand of authentic and amazing experiences. WIth the right procurement manager joining us, we’ll look to nurture and maintain this network, while also growing it for the future.

Representing our brands
As a “Domestic OTA/TA Sales Manager” you will be representing our own unique brands as single day, or multiple day, activities.
Specifically, you’ll represent the following brands of Friends Travel Vietnam.
1. Real Hanoi Street Food Experience
2. Real Hanoi Bicycle Experience
3. Real Hanoi Cooking Class Experience
4. Real Sapa Experience

Where is your “Workplace”?
While your base of operations will be Hanoi, where you will have a desk at one of our offices, you’ll spend up to 75% visiting business partners and establishing and maintaining relationships.

What to expect from the role
Hands-on experience in working with domestic Hotel, OTA’s & TA’s market, selling trips to clients, etc.
Learning how to organize, multitask and manage time, working with sales targets
Learn on the job regarding the best practices in travel management and tourism.
Exposure to the travel and tourism industry, and its various responsibilities.

Responsibilities
Maintain and building relationship with Hotel, OTA’s & TA’s market
Negotiate agent rates and contracts in companies policy
Discuss strategies & provide sales suggestions and advice Hotel, OTA’s & TA’s market
Come up with promotions and deals
Ensure financial debt control of our partners and reporting with accounting department
Keep our partners updated in flyers & promotional materials everything needed to serve this market
Weekly updating our partner via email about, news or blog posts
Receiving direct bookings from agent & check availabilities
Planning visit reports & keep records etc.

To qualify, individuals must possess
Vietnames nationality
Degree in travel and tourism, hospitality business or relevant fields is preferred or at least 3 years experiences, prior experience as a sales manager.
Excellent knowledge of domestic market.
Basic computer skills with knowledge of MS Office, Google Drive
Excellent communication, people and negotiation skills.
Excellent time management and multitasking skills.
You will need to have an excellent command of english, both written and verbal, as well as an ability to negotiate in this language.
We need you to have strong influencing skills, strong leadership ability and innovative mindset.
Strong analytical abilities, good knowledge of pricing and distribution technology and excellent relationship building skills are important requirements of the role.
Goal-driven and ambitious with a previous track record of success
Strong analytical and presentation skills in performance and competitor analysis
Solid understanding of travel agency pricing, yield management is an advantage

The Package
The successful candidate can expect a basic salary 350 $USD/per month + very good bonus system max 3.500 $USD/per month, insurance an excellent commission structure, telephone & gasoline allowance and lunch along with fantastic company benefits and thorough training on the products.

This role offers a thorough 1 week training programme for successful candidates, along with ongoing training and support.

Open Monday - Saturday this role operates 24 working days per month that may sometimes include weekend and evening work.

Interested
If you are interested in the role above, please contact Mr Sidney van Meenen (Owner) Managing Director Friends Travel Vietnam via email for any questions or send your CV with cover letter

- We offer a competitive salary together with a dynamic bonus structure.
- You will also receive an insurance package, telephone allowance and lunch.
- The successful candidate will also receive a thorough training course, along with ongoing training a

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