Sales Force Training Manager

KEY ACCOUNTABILITIES

Ensure the efficient implementation of the standard working format of Sales Force Team at all store especially the Training Store

• Work closely with Sales Force Team to ensure the efficiently implementation of the corporate working format
• Provide the assessment and follow up plan towards Trainees after the training course
• Involve in Tutor’s business performance follow-up (to corporate with CTG Manager & Store Manager)

Manage training activities at Training Store

• Training plan preparation and implementation management
• Select, provide training and assess the Tutors at the training store
• Training delivery: main trainer to conduct most of training programs focused for Sales Force team and CTG Manager (both new store opening and existing stores)
• From time to time provide the training together with Training Manager – Floor of region to Operation
• Ensure the training quality of the co-trainer from other departments
• Knowledge review and Trainee’s performance follow-up

Coordinate in-store training activities in region

• Help Store HR to prepare the training plan for Sales Force and CTG Manager
• Provide the Train-the-Trainer course for each store in region
• Prepare the development plan for potentials
• Play a key role in trainees assessment after the training course

Contribute to the training design & development

• New training session design based on the local needs
• House of Training (HoT) materials adaptation

Other projects: To perform related duties and special projects in training and HR as assigned by the manager

WORKING RELATIONSHIPS

Internal: All local employees up to managers

External: Training agencies

Effective performance of this job requires the person to be really hands-on and persistence to follow through meticulously key steps of the operational procedure. Essentially the profile of the job holder should include:

• Bachelor degree or equivalent qualifications.
• Master the MM Mega Market business’s operations, preferred the internal candidates
• Strong in leadership, management
• Good presentation, communication skill and facilitating skill
• Good in English, Vietnamese, both in written and spoken
• Personal quality such as maturity, self motivated, good interpersonal skills, high level of accuracy, strong in organizational and project management, time management
• Good skills for MS office software (Word, Excel, Power point)

- Laptop, 13th Payment

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