Sales Executive – European and American Market

Do you want to make travel dreams come true?
Are you 100% a night person?
Love working with diverse customers from across the globe?
The read on!

Discova is the newest brand to the Flight Centre Travel Group, one of the largest agency groups in the world! We have only been able to achieve this status due to our awesome Sales Executives who are in their element when connecting our customers to a world of possibilities.

We promote an open, dynamic and inclusive working environment for each and every one of our people to succeed. With fantastic incentives, great sales competitions, epic social events which are the envy of our competitors, and exciting training. Not only that but you will join a company who leads on equality amongst all whilst being thoroughly environmentally conscious. We create families of togetherness and competitiveness to make our people the best they can and want to be.

What are some of the typical things our Sales Executives do?

First and foremost, it’s being there for your customers, whether this being direct or through our partners. Providing support, guidance and assistance to ensure their dream itinerary is created and delivered. This would mean:

Using your own extensive knowledge of Asia and collaborating with different departments to design, create and provide the travel itineraries for the customer.
Ensuring that your promise of 24hour assistance is upheld and your customer feels 100% supported.
Keeping all records up to date and accurate on our booking systems from quotation to invoice.
With these principles in place you can be expected to maintain and exceed your sales daily and weekly sales targets.

What does it take to become a part of the team?

The great news is that all our dream making sales executives receive fantastic in house training so you can feel supported at all times, however, we know that there is a special kind of person who thrives in our business and some of them include:

A Night Owl – We are a 24-hour business and we need someone who feels more alive at night or you hate waking up in the morning our 12 pm – 7 am shift is perfect for you.

A Communicator – Our main form of contact is by the telephone and email, so someone who enjoys talking and listening, can engage in conversations and take interest in each of our customers and who can speak their imagination to help the customers understand the benefits dealing with Discova.

A Perfectionist – Someone who takes great pride in making sure that everything they do is organized and well-executed, but also has the flexibility to embrace change when it’s needed.

A Juggler – Creating dreams is no mean feat and you will have lots of different tasks to juggle to create that perfect dream which sometimes means working outside of office hours.

We have also found that if you have a degree in travel and tourism and/or have worked in inbound sales, your transition to becoming one of our best sales executives for one of the world’s largest travel agencies is much easier.

We have loads more to tell you about this key role within Discova.
To begin your new career make it happen by clicking the applying now.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE
A degree in tourism and hospitality is an advantage
Ability to work night shift Monday to Friday from midnight to 7am in the office.
Minimum 1 year experience in the tourism industry or inbound tourism is desirable.
Fluent in both written and spoken English is required and other European languages would be an advantage.

SKILL AND ATTRIBUTES
• Outstanding sales skills with strong customer care focus.
• Results Orientated.
• Excellent organizational skills with the ability to be flexible and implementing change when needed.
• Excellent communicator to a diverse range of people (customers, suppliers, team members, leaders).
• High attention to details.
• Able to work under pressure and juggle multiple tasks and able to work outside office hours when required.
• Solution focused and great at problem solving.
• Able to work independently and within a team assisting team members to help everyone achieve results.
• Flexible rotating roster that may include late nights, weekends and early mornings and flexible with
uncertainties/changing priorities and under pressure.
• Willing to travel on business when required
• Personally aligned with Discova’s company purpose and values
• Proficient with Microsoft Office applications and Discova’s systems would be an advantage.

- A competitive salary package with performance pay and annual bonus
- Training courses with great career development opportunities
- Educational trips and annual company trip

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