Sales & Service Engineer
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 121 lượt xem
Ngày cập nhật: 28/03/2019
Thông Tin Tuyển Dụng
Mô tả công việc
1. Service delivery:
- Carry out service, installation, maintenance, and reparation of designated product range as assigned by Manager –
Technical Service following WS working principle to ensure customer satisfaction in terms of quality, timeliness and
service mindset
- Provide out of hours technical service support and complete individual mandatory weekend work provision
- Attend product training courses (Vietnam and abroad) and work towards completion of professional certificates in order
to build competence in providing technical assistance and support to customers
- Consult and train users for smooth operations of the products. Be able to articulate technology and product positioning to
both business and technical users.
- Co-operate and support other departments for product demonstration at seminars, exhibition events (if any)
- Escalate as appropriate situations where customer satisfaction is compromised or contractual obligations are unlikely to
be met.
- Complete all personal administration in a timely and accurate manner
- Report all service activities to direct report line manager
2. Sales:
- Act as sales representative of Division assigned
- Be responsible to deliver sales targets through fulfilling customers’ needs based on relationship already set up through
good service provision.
- Responsible for actively driving and managing the technology evaluation stage of the sales process
- Be able to identify all technical issues of assigned accounts to ensure complete customer satisfaction through all stages
of the sales process
- Be able to establish and maintain strong relationships throughout the sales cycle.
- Feedback to relevant internal teams for necessary action should any customer complaints arise or any movement in the
market and competitors
- Carry out service, installation, maintenance, and reparation of designated product range as assigned by Manager –
Technical Service following WS working principle to ensure customer satisfaction in terms of quality, timeliness and
service mindset
- Provide out of hours technical service support and complete individual mandatory weekend work provision
- Attend product training courses (Vietnam and abroad) and work towards completion of professional certificates in order
to build competence in providing technical assistance and support to customers
- Consult and train users for smooth operations of the products. Be able to articulate technology and product positioning to
both business and technical users.
- Co-operate and support other departments for product demonstration at seminars, exhibition events (if any)
- Escalate as appropriate situations where customer satisfaction is compromised or contractual obligations are unlikely to
be met.
- Complete all personal administration in a timely and accurate manner
- Report all service activities to direct report line manager
2. Sales:
- Act as sales representative of Division assigned
- Be responsible to deliver sales targets through fulfilling customers’ needs based on relationship already set up through
good service provision.
- Responsible for actively driving and managing the technology evaluation stage of the sales process
- Be able to identify all technical issues of assigned accounts to ensure complete customer satisfaction through all stages
of the sales process
- Be able to establish and maintain strong relationships throughout the sales cycle.
- Feedback to relevant internal teams for necessary action should any customer complaints arise or any movement in the
market and competitors
Yêu cầu ứng viên
- Bachelor's or Engineering Degree, especially in Medical Equipment, Biomedical Engineering, Biotechnology with 0-3 years of working experience;
- Having experience of working in Medical Devices industry is advantageous;
- Having a basic knowledge of technical or professional field and mastery of skills in assigned area;
- Good selling skill and able to deal with customers;
- Good product knowledge (after being trained);
- Able to communicate in English;
- Good communication skill; good analytical and planning skill;
- Able to work in team or work individually; good networking skill;
- Hardworking, patient & self - motivated, high sense of responsibility, confident;
- Commercial and business awareness.
- Having experience of working in Medical Devices industry is advantageous;
- Having a basic knowledge of technical or professional field and mastery of skills in assigned area;
- Good selling skill and able to deal with customers;
- Good product knowledge (after being trained);
- Able to communicate in English;
- Good communication skill; good analytical and planning skill;
- Able to work in team or work individually; good networking skill;
- Hardworking, patient & self - motivated, high sense of responsibility, confident;
- Commercial and business awareness.
Quyền lợi được hưởng
- 13rd month salary & incentive
- Accident & Medical Insurance
- Training opportunities
- Accident & Medical Insurance
- Training opportunities
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
B.BRAUN VIETNAM COMPANY LTD.
170 La Thanh, O Cho Dua Streets, Ha Noi
Người liên hệ: HR Dept
170 La Thanh, O Cho Dua Streets, Ha Noi
Người liên hệ: HR Dept
B. Braun Vietnam is one of the country’s top healthcare companies. It was established in Vietnam in 1992 and backed up by more than 175 years of experience in continuous pioneering and innovative breakthroughs worldwide. Together with its mother company B. Braun Melsungen A.G. and 64 subsidiaries worldwide, B. Braun ...Chi tiết
B. Braun Vietnam is one of the country’s top healthcare companies. It was established in Vietnam in 1992 and backed up by more than 175 years of experience in continuous pioneering and innovative breakthroughs worldwide. Together with its mother company B. Braun Melsungen A.G. and 64 subsidiaries worldwide, B. Braun has been providing world-class products and services to health care professionals. In the year 1990 B. Braun sold its first products in Vietnam via a Singapore exporter. These products consisted of IV solutions and medical disposables. It established the first Representative office in Ho Chi Minh City in 1992, followed by a representative office in Hanoi in 1993, then in Da Nang and Hue in the years after. In 1996, the construction of the first IV solutions factory was started and it was inaugurated in 1997. The factory had the first extension in 1999 and received its first GMP certificate. In 2008, the construction of the first B. Braun IV sets manufacturing plant in Hanoi, Vietnam was started. The factory was inaugurated in 2011 with the total investment of 32.6 Mio. EUR in the new IV set production facilities, making it the largest medical technology complex in Vietnam. B. Braun affirmed its commitment to invest further in Vietnam through the expansion of the current medical plant in Thanh Oai. The expansion includes a 35.5 Mio. EUR medical equipment factory of 8,500sqm, which was completed in the first quarter of 2015, raising the total investment for this plant to 71 Mio. EUR. Further expansion of the factory is planned to be in the beginning of 2017 with the additional investment of USD 100 million. Today, B. Braun Vietnam with a strong and driven sales force and service team, is one of the leading healthcare companies offering and pioneering in quality and cutting-edge health care products such as infusion solutions and devices, IV cannula, sutures, surgical instruments, diabetes care, out patient market products, value added drugs, regional anesthesia and clinical nutrition. Ẩn chi tiết
Bạn đang xem tin việc làm Sales & Service Engineer trong ngành được tuyển dụng tại bởi B.BRAUN VIETNAM COMPANY LTD.. B.BRAUN VIETNAM COMPANY LTD. đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Sales & Service Engineer cách đây lúc 26/04/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
Tìm thêm việc làm
B.BRAUN VIETNAM COMPANY LTD.
Địa chỉ: 170 La Thanh, O Cho Dua Streets, Ha Noi
Quy mô: 1.000-4.999 nhân viên
Việc làm tương tự
Sales & Service Engineer
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ