Sales Admin

STATEMENT OF PURPOSE
(A brief description of why the job exists and what is expected of it to achieve)
• Sales Admin plays a key administrative role in supporting the sales team and provide an important link between the salesperson and the client.
• Sales Admin must be able to multitask and prepared to manage a wide variety of responsibilities that can change on a daily basis.
• Sales Admin works in a challenging and competitive environment, processing all sales-related paperwork.
• Sales Admin performs many duties that might be considered mundane but can save salespeople valuable time and help improve their performance.

KEY CHALLENGES
(Describe the most challenging and complex aspect of the job)

• Supporting sales team to hit the target
• Satisfying clients through good communication, sufficient information, well prepared documents, on-time delivery and handling complaints.
• Satisfying management through producing accurate and punctual reports.
• Supporting salespeople through maximizing valuable time and helping to improve their performance.

PORTFOLIA (I)

PRIMARY RESPONSIBILITIES

• Supporting salespeople on communication with clients, sales related paper-works, payment, insurance, delivery, registration and transportation.
• Managing showroom, customer lounge, work-station in proper arrangement, effective and tidy.
• Producing reports accurately and punctually.
• Monitoring stock level, price and ongoing orders.
• Handling with clients’ requests and complaints.
• Handling showroom renovation, maintenance and purchasing for sales team.
• Coordinating to other Departments if any to support sales team such as: HR/ ACC/ MKT/ WS.

SPECIFIC RESPONSIBILITIES

• Offering clerical support to member of sales team
• Producing and tracking reports
• Filing contracts and invoices
• Scheduling appointments
• Raising quotations
• Handling customer requests
• Chasing sales quotes
• Arranging PDI, delivery and transportation
• Assisting clients to register car and buy insurance
• Maintaining insurance contract for demo car
• Maintaining good customer relation
• Answering customers telephone queries
• Growing the business
• Maintaining client records
• Taking care showroom, customer lounge, workstation
• Preparing attendance report/ commission/ incentive/… report for ACC and HR
• Coordinate with HR Admin for company activities.

OTHER DUTIES
Any other duties as and when required by management that are responsible within the capacibility

EDUCATION LEVEL: BA in Economy / Accounting
YEARS OF EXPERIENCE: 5
Loyalty, honesty, integrity, common sense, ability to deal with pressure
• Well organized
• Flexible
• Trouble shooting skills
• Can work under high pressure
• Be able to meet deadline
• Work well alone or as member of a team
• Sound verbal and written communication skills
• Be able to operate office equipment such as fax machine, computer and the phone system
• To be adept typist and own a basic understanding of math

- Bonus base on performance
- Annual Health Check -up
- Team Building

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