Sales Admin

Job Purpose:

Provides entry-level of customers’ services within assigned territory or is business administration for territory focused relationship based customer transactions in support of a large group with more complex solutions. Accountable for opportunity forecasting and pipeline management for the same group of assigned-territory customers.

Primary Duties and Responsibilities:
- Provides assigned-territory customers with information to assist in making additional decisions regarding software, services and/or services renewal and warranty.
- Adheres to customer program requirements utilizing customer contract information to ensure enforcement of terms, freight, inventory, pricing, etc.
- Supplies final adjusted design solution pricing based on applicable programs, promotions and add-ons.
- Follows up on all opportunities and monitors the pipeline activity to close within the identified forecast period.
- Contributes information to forecast consolidations.
- Participates in planning and reviews for customers in the assigned territory.
- Maintains integrity of customer information in Annette systems, as appropriate.
- Review contracts: transaction, commercial, legal, Vendor Co-operation.
- Assist Sales Manager in working with departments of the company on daily business appropriate to company’s policies, procedures & processes.
- Support Sales & Operations Team in solving problems, when needed.
- Provide guidance and advice in compliance with the laws of Viet Nam to personnel, when requested.
- Identify commercial, operational risks and advise to relevant staff how to resolve to protect company’s interest.
- Promote awareness of business management throughout the organization to meet customer requirements.
- Report to Sale Manager on the result of assignment.

* Knowledge and Skills:
- Good communications in English is required.
- Demonstrated entry-level working knowledge of sales operations, including products and services, practices, procedures and methods.
- Demonstrated working knowledge of quoting systems.
- Demonstrated verbal, written, interpersonal communications skills sufficient to work in a successful team environment and effectively interface with supplier and customer representatives by telephone and e-mail.
- Demonstrated working-level attention to detail and the ability to organize, prioritize and accomplish multiple tasks based on identified process requirements.
- Ability to perform mathematical calculations.
- Knowledge of distribution industry.

* Work Experience Requirements:
- One (1) year of experience in a configuration, sales operations or other related role with extensive customer service interface in a sales or product support role within a computer products, system solutions-related distribution business or similar environment.

* Education & Certification Requirements:
- Associate Degree in business, IT or related field or an equivalent combination of formal education, training and directly related job experience.
- Product/supplier certifications as required.

* Distinguishing Characteristics:
- This position provides entry-level first call response for assigned territory customers.

- Bonus
- Premium Healthcare for employee and 1 dependen
- 15 annual leave days; 6 sick leave days and Xmas Day

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