Risk Policy Manager - Country Risk, Moca (Vietnam)

• Develop and drive Grab Financial fraud prevention framework for a given risk domain across Southeast Asia (such as wallet transactions, top-ups or withdrawals).
• Optimise risk actions and processes to achieve highest customer acceptance while minimising losses.
• Own data for the domain. Perform monitoring, investigations, deep dives and forensics, as well as reporting on the domain.
• Report facts to senior management in a clear, concise and data-driven manner.
• Create data-driven strategies to prevent or limit account take-over, credit card fraud, merchant risk, collusion schemes, syndicated fraud attacks.
• Perform research and use data science techniques (either directly or in collaboration with risk data scientists) to identify fraudulent behaviours. Implement actions such AI models and business rules.
• Own policy work related to the domain area, inputs to relevant policies and procedures.
• Act as subject matter expert towards the rest of risk team as well as other company functions such as product and business development. Occasionally conduct training or awareness sessions.
• Perform individually or lead a small team of junior / senior analysts.

• Problem-solving, positive and constructive attitude is a must.
• Comfort in dealing with ambiguity and operating in fast-changing, unstructured environments.
• Structured, factual and data-driven. Ability to deep dive into data then elaborate clear and synthetic insights.
• Excellent verbal and written communication in English and ideally one local SEA language.a
• Recognised experience in electronic payments and financial services.
• Advanced knowledge and experience in e-wallet / online payments abuse (account take-over, credit card fraud, merchant/buyer collusion fraud, money laundering...).
• Hands-on experience with fraud detection tools e.g. scoring models and rules engines.
• Knowledge of credit card scheme rules and banking processes preferred.
• Leadership experience or potential, experience managing a small team is a plus.

- Salary will be commensurate with qualifications and experience
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- 14 days annual leaves

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp