Revenue Manager

- Conduct a diagnostic of the market for which you are responsible in order to acquire an overview and analyse the performance.
- Optimise the use of Tars On Line and contribute to the development of the Revenue Manager System (RMS).
- Maintain the information on the market up-to-date and events in the market.
- Monitor the results of the hotels and identify divergences with the budgets and inform the operational employees.
- Apply the Revenue Management initiatives: overbook length of stay, contract management, inter-hotel referrals (HR), group management, price and client mix management
- Update the market diagnostic every year and provide the information for the operational employees.
- Advise the operational employees in the preparation of the marketing plans and hotel budgets.
- Constantly communicate with and inform relevant HOD(s) of the market and the Hotel Managers of the business results.
- Develop a link with the Revenue Managers of neighbouring markets to optimise intermarket demand
- Ensure smooth and efficient operation of the Reservation Department Job Requirement:

- Manage and maintain group and transient inventory controls.
- Develop, monitor, and adjust sales and pricing strategies.
- Provide critical analysis of strategies, room's statistics and demand factors.
- Conduct competitive and demand analysis.
- Maintain distribution channel data integrity.
- Excellent interpersonal and communication skills and the ability to work well with co-workers and the public.
- Attention to detail and organizational skills are a must.
- Independently implements appropriate hotel inventory distribution strategy; maintains accurate rates and inventory allotments in the IDS/GDS/CRO and property PMS in a timely manner to promote rate parity throughout all booking channels.
- Develops near and long term top-line rooms revenue hotel forecasts upon request from the Regional Director of Revenue Management.
- Loads all preferred, consortia and promotional rates in GDS and PMS
- Spearheads troubleshooting and resolution of any GDS rate loading issues as they occur.
- Analyzes independently and determines whether hotel is effectively marketing itself across electronic distribution channels.
- Participate and prepare rolling forecast and annual budget for each property using PMS,
- Ensure that all revenue management related systems are maintained including Opera/Fidelio/Protel, Redx/Synxis/ IDeaS, Electronic channels, GDS, and Delphi.
- Support the NSA at the property level to complete the monthly audit in making sure that the Delphi / IDeaS system is being utilized effectively.
- Attend Weekly Sales Meeting to maintain communication of strategies and need periods.
- Perform revenue management service for a select group of hotels.
- Manage all aspects of rate & inventory management as outlined in the services contract.
- Creates and manages the training program of new hires to the revenue management team.
- Assist in developing and implementing plans and goals for the department.
- Work with the director to coordinate and supervise daily operations.
- Ensure compliance with regulations and internal policies.

- Bachelor Degree in Financial Management, Hotel Management or other relevant fields with Revenue professional qualifications
- A minimum of 3 years working experience in a similar capacity in a 5-stars international hotel /resort
- Impeccable administration planning and follow through skills
- Strong time management skills and ability to prioritize work.
- Strong Microsoft Office skills, specifically Excel, Opera, RSM
- Good organizer, ability to prioritize workload & work within tight deadlines
- Fluent in English and Vietnamese

- Degree in Financial Management, Hotel Management or Sales and Marketing Studies.
- 2-4 years Commercial / Marketing experience in the Service /Tourism Industry, revenue management.
- Analytical and good people skills.
- Numerate.
- Good negotiation skills.
- Excellent English and Vietnamese language

- Attractive salary
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment

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