Retail Manager (Parfums Christian Dior)

Retail Sales Development
• Develop sales and manage sales performance by store to reach the target
• Co-ordinate with Sales-In team to ensure efficient order taking and processing stocks to ensure optimum inventory at stores
• Compile monthly sales report to management (commercial lines including new launches)
• Communicate competition’s marketing activity to management

Management of Sales force
• Ensure that BCs follow the Dior art of selling and express Dior Brand values through customer service
• Motivate, evaluate and retain a dynamic sales team and build team spirit
• Improve BC productivity and ensure development of BCs through regular coaching sessions and counter visits
• Conduct yearly appraisals
• Co-operate with training team to ensure BCs attend the mandatory training courses
• Initiate and execute local incentive programs
• Recruit the best qualified counter managers and BCs
• Propose and work closely with Sales Manager on BC development plan to increase knowledge and skills
• Propose and work closely with Sales Manager with regards to manpower allocation by store
• Plan and control expense budget pertaining to retail activities (transportation, atrium miscellaneous expenses etc)
• Ensure sufficient manpower coverage at assigned counters

Brand/ Image & Merchandising Execution
• Enhance Dior Brand Image through visual, merchandising, BC grooming and POS activities
• Enforce strict and regular control of POS Merchandising, decoration and operating conditions up to PCD standards and following central guidelines

Promotion/ animation management
• Supervise and execute the promotional activities formulated by Marketing department
• Ensure preparation prior to the event/ animation and compile the feedback report after each event
• Ensure sufficient manpower coverage at each event/ animation

Retail Execution and Coordination
• Take ownership of retail projects
• Ensure counter teams mastership and consistent daily use of tools and operating standards
• Monitor progress and review counters' results with CMs/ counter heads
• Take charge of annual performance reviews for BCs

Mystery Shoppers Survey
• Ensure close follow up on action plans in order to improve D.I.O.R indicators of assigned counters

• Negotiation skills
• Good PCD product and selling knowledge
• Good coaching and customer service skills
• At least 5 years experience in Sales department as supervision level in managing team (ideally counter manager experience)
• Excellent knowledge/ experience in retail business (department stores)
• Strong in leadership and in people management
• Experience in building effective teams
• A result-driven achiever with ambition, motivation and dynamism.
• Down to earth, sincere and have a heart for people

- Mức lương, thưởng hấp dẫn
- Các chế độ phúc lợi xã hội theo quy định của Công ty
- Tháng lương thứ 13

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