Retail Manager (Casino Team)

Position Summary:
Reporting to VP, Non-Gaming, the Retail Manager is responsible for providing leasing and marketing expertise as well as leasing support to the casino retail operations.

Duties may include but not limited to :
 Able to source for retail partnership on leasing or franchising
 To develop retail operations and concepts for ideas.
 Actively develop trade shows, fairs and festival for tenant leads.
 Meets and or exceeds projected income budget.
 Monitors temporary tenant activities and resolves problems in conjunction with the VP, Non-Gaming.
 Monitors and ensures visual merchandising requirements and standards are met.
 Evaluates retail mix to determine potential temporary tenant uses.
 Negotiates rents and terms with temporary tenants in accordance with company guidelines.
 Develops relationships with temporary tenants to encourage repeat business and referrals.
 Monitors fixture inventory and permanent tenant exclusives and kiosk restrictions.
 Oversees and monitors temporary tenant payments and sales reports in conjunction with staff.
 Interacts with local government to ensure compliance to all ordinances and regulations.
 Negotiates, generates and enforces provisions of the license agreement.
 Determines marketing strategy changes by reviewing operating, financial statements and retail sales records
 Reviews and approves tenant set-up and signage.
 Communicates with regional/tenant coordinator on cost estimates to repair tenant spaces.
 Collects, and monitors weekly/monthly minimum rent and percentage rent.
 Inputs rent information, sales, etc. into database and forwards checks to corporate office.
 Writes maintenance orders and follows up on performance.
 Prepares weekly action reports.
 Monitors insurance, business/tax/licenses of temporary tenants.
 Coordinates temporary tenant move-in and move-out with staff, maintenance, and security.
 Stays informed and comply with all company policies and procedures as outlined in the Operations Manual

 Minimum 5-7year experience as a Leasing Representative or Leasing Manager or Retail Manager.
 Minimum 2-3 years of management or supervisory experience.
 Knowledgeable of the local rental market and compliant with all Laws.
 Knowledgeable of the International and Local retail brands in Vietnam.
 Experience in the process of implementing new retail concepts in a hotel/resort/shopping mall environment.
 Experience processing applications, including running credit checks and completing tenancy reference checks, creating leases and utilizing electronic lease signing programs Proficient in Microsoft Word and Excel and ability to learn various property management systems (Yardi, MRI, RealPage).
 Must be able to work weekends.
 Demonstrate strong selling skills by ability to prospect and qualify leads, identify customer needs, translate features to benefits, deliver effective demos, negotiate and close sales.
 Demonstrate leadership using diplomatic skills during difficult situations with employees, tenants, brokers or staff/management.
 Demonstrate effective verbal and written communication skills.
 High School graduate or equivalent preferred. College degree in Hospitality/Retail Management

- 13th payment and bonus
- Premium Heathcare plan for you and your family
- Shuttle bus & Shared car transportation

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