Reservation Supervisor

Mức lương: Thỏa thuận

Đã hết hạn nộp hồ sơ - 273 lượt xem

Ngày cập nhật: 30/08/2019

Thông Tin Tuyển Dụng

Hình thức làm việc: Toàn thời gian

Chức vụ: Nhân viên

Ngành nghề: Dịch vụ khách hàng, Kinh doanh/Bán hàng, Khách sạn/Nhà hàng

Giới tính:Không yêu cầu

Bằng cấp:Chưa cập nhật

Làm việc tại:Hà Nội


Mô tả công việc

POSITION SUMMARY:
To supervise the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets.

RESPONSIBILITIES:
- In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
- Sell the Wyndham Hotels Group products and services using up-selling and suggestive selling techniques.
- Promote the Hotel’s (and Wyndham generally) products and services.
- Maintain a high level of product and service knowledge about all WYNDHAM Hotels in your region
- Develop and maintain a regular pattern of sales calls.
- Prepare and execute action plans which increase reservation sales and associated business.
- Record and process reservations made by phone/fax/email.
- Accept wait list reservations.
- Process amendments to reservations such as extensions, early departures, etc.
- Manage “no show” reservations by investigation and recording of same.
- Record special billing arrangements for groups and conventions.
- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.
- Maintain knowledge of special rates/ offers/ promotions.
- Monitor reservation levels and inform Managers of current and future occupancy rates.
- Prepare reports as requested (i.e. to travel agents, business houses etc.).
- Prepare reservation sales reports.
- Work with superior on manpower planning and management needs.
- Work with superior in the preparation and management of the Department’s budget.
- Complete other tasks which assigned by the leader.

Yêu cầu ứng viên

ABILITIES / KEY COMPETENCIES / SKILLS:
- Good communication skills.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Proficient in the use of Microsoft Office.
- Sweet and caressing voice is required.

EDUCATION / CERTIFICATES / EXPERIENCE:
- Diploma or Vocational Certificate in Hotel Management, Business Administration, or related field.
- 2 years related experience or one year reservations/front office experience including supervisory experience, or an equivalent combination of education and experience.

Quyền lợi được hưởng

- Salary Negotiate
- Competitive benefit
- Professional working environment

Cách thức ứng tuyển

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp

Giới thiệu về công ty

DOLCE HANOI GOLDEN LAKE HOTEL BY WYNDHAM
DOLCE HANOI GOLDEN LAKE HOTEL BY WYNDHAM
Chung cư B7, B7, Nam Cao, Giảng Võ, Ba Đình, Hà Nội
Wyndham Hotels & Resorts yesterday signed the agreement on management and operation of Hanoi Golden Lake and Hoi An Golden Sea with Hoa Binh Group. In Hanoi, "a golden building with retail specialty, a choice of dining, extensive conference and wedding facilities, gym, day spa, and rooftop dining on the ...Chi tiết
Wyndham Hotels & Resorts yesterday signed the agreement on management and operation of Hanoi Golden Lake and Hoi An Golden Sea with Hoa Binh Group. In Hanoi, "a golden building with retail specialty, a choice of dining, extensive conference and wedding facilities, gym, day spa, and rooftop dining on the 29th floor and a gold-plated pool," revealed he. Hanoi Golden Lake has completed only four basements, but chairman of Hoa Binh Group Nguyen Huu Duong feels confidence that the project will launch by the end of 2019 on the occasion of a Formula One race hosted by Hanoi for the first time. Website: https://www.wyndhamhotels.com Ẩn chi tiết
Bạn đang xem tin việc làm Reservation Supervisor trong ngành Dịch vụ khách hàng được tuyển dụng tại Hà Nội bởi DOLCE HANOI GOLDEN LAKE HOTEL BY WYNDHAM. DOLCE HANOI GOLDEN LAKE HOTEL BY WYNDHAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Reservation Supervisor cách đây lúc 27/10/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.

DOLCE HANOI GOLDEN LAKE HOTEL BY WYNDHAM

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Địa chỉ: Chung cư B7, B7, Nam Cao, Giảng Võ, Ba Đình, Hà Nội

Quy mô: Đang cập nhật


Việc làm tương tự

Reservation Supervisor

Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ