Report Technical Supervisor
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 107 lượt xem
Ngày cập nhật: 29/01/2020
Thông Tin Tuyển Dụng
Mô tả công việc
***Objectives
• Provide good technical support to all teams including lab operation teams, customers services team and sales team
• Support the Lab to improve quality and productivity
• Expand lab capability to meet clients requirement
• Provide excellent customer services to satisfy clients’ need
***Tasks / Responsibilities
1. Technical task:
• Study new regulations/ clients’ manual and have proper update/ training to all relevant teams
• Responsible for new projects (new clients, new protocols, etc.)
• Provide technical advice and review reports for Report team.
• Support Sales to explain technical matters to clients
• Coordinate with other teams or related parties to investigate complaints/ claims, suggest solution for management’s approval, reply to clients and have proper actions to improve the situation
· In the absence of the Technical Supervisor/Manager, supervisor shall assume the QA's responsibilities
2. Report team supervision task
• Review the existing operation and have proper recommendation to the Food Lab Manager/ Supervisors
• Overall management and accountability on the performance of the Report Team.
• Organize the resouce to handle daily operation of the report Team
• Assign jobs to subbordinate staff, train/ coach them and supervise/ review their performance
• Responsible for creating/ updating guidance/ report templates
• Review and sign (if assigned) in test reports
• Review and close files after completing the jobs
• Responsible for quality management system (SOP, forms, guidelines, quality database update, etc.)
• QHSE compliance
3. Other tasks assigned by the Food Lab Manager or the Division Manager
• Provide good technical support to all teams including lab operation teams, customers services team and sales team
• Support the Lab to improve quality and productivity
• Expand lab capability to meet clients requirement
• Provide excellent customer services to satisfy clients’ need
***Tasks / Responsibilities
1. Technical task:
• Study new regulations/ clients’ manual and have proper update/ training to all relevant teams
• Responsible for new projects (new clients, new protocols, etc.)
• Provide technical advice and review reports for Report team.
• Support Sales to explain technical matters to clients
• Coordinate with other teams or related parties to investigate complaints/ claims, suggest solution for management’s approval, reply to clients and have proper actions to improve the situation
· In the absence of the Technical Supervisor/Manager, supervisor shall assume the QA's responsibilities
2. Report team supervision task
• Review the existing operation and have proper recommendation to the Food Lab Manager/ Supervisors
• Overall management and accountability on the performance of the Report Team.
• Organize the resouce to handle daily operation of the report Team
• Assign jobs to subbordinate staff, train/ coach them and supervise/ review their performance
• Responsible for creating/ updating guidance/ report templates
• Review and sign (if assigned) in test reports
• Review and close files after completing the jobs
• Responsible for quality management system (SOP, forms, guidelines, quality database update, etc.)
• QHSE compliance
3. Other tasks assigned by the Food Lab Manager or the Division Manager
Yêu cầu ứng viên
***Interfaces
• Laboratory Staff, SGS Affiliates, Clients, Other Divisions and Branches of SGS Vietnam.
***Key Performance Indicators
• Number of projects performed
• Completeness, accuracy and up to date of technical and quality documents
• Satisfactoriness of lab operation teams, CS and Sales Team
• Accurate and on time issuance of test reports
• Customer impact/ satisfaction/ complaints/ claims
• Staff development
***Profile / Competencies of the person required:
• University graduation with related background
• Over 3 year experience working in laboratory relating to technical process.
• Trained or experienced in ISO17025
• Good communication in English
• Laboratory Staff, SGS Affiliates, Clients, Other Divisions and Branches of SGS Vietnam.
***Key Performance Indicators
• Number of projects performed
• Completeness, accuracy and up to date of technical and quality documents
• Satisfactoriness of lab operation teams, CS and Sales Team
• Accurate and on time issuance of test reports
• Customer impact/ satisfaction/ complaints/ claims
• Staff development
***Profile / Competencies of the person required:
• University graduation with related background
• Over 3 year experience working in laboratory relating to technical process.
• Trained or experienced in ISO17025
• Good communication in English
Quyền lợi được hưởng
- Follow the company's regulations
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CÔNG TY SGS VIỆT NAM TNHH
198 Nguyen Thi Minh Khai St, W.6, Dis.3, HCMC
Người liên hệ: HR Division
198 Nguyen Thi Minh Khai St, W.6, Dis.3, HCMC
Người liên hệ: HR Division
SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 90,000 employees, we operate a network of more than 2,000 offices and laboratories around the world. Our core services can be divided into four categories: ...Chi tiết
SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 90,000 employees, we operate a network of more than 2,000 offices and laboratories around the world. Our core services can be divided into four categories: Inspection: our comprehensive range of world-leading inspection and verification services, such as checking the condition and weight of traded goods at transshipment, help you to control quantity and quality, and meet all relevant regulatory requirements across different regions and markets Testing: our global network of testing facilities, staffed by knowledgeable and experienced personnel, enable you to reduce risks, shorten time to market and test the quality, safety and performance of your products against relevant health, safety and regulatory standards Certification: we enable you to demonstrate that your products, processes, systems or services are compliant with either national or international standards and regulations or customer defined standards, through certification Verification: we ensure that products and services comply with global standards and local regulations. Combining global coverage with local knowledge, unrivalled experience and expertise in virtually every industry, SGS covers the entire supply chain from raw materials to final consumption. Ẩn chi tiết
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Tìm thêm việc làm
CÔNG TY SGS VIỆT NAM TNHH
Địa chỉ: 198 Nguyen Thi Minh Khai St, W.6, Dis.3, HCMC
Quy mô: 1.000-4.999 nhân viên
Việc làm tương tự
Report Technical Supervisor
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ