Receiptionist Cum Administrative Excutive

*JOB PURPOSE:

To provide that guests receive the high standard of service and hospitality in reception and over the phone in line with statutory and company. To act as the first point of contact for client contacting to Talentnet in the highest possible professional basis. To ensure that enquiries from clients/ colleagues are efficiently and courteously handled to the mutual satisfaction.
Receptionist cum Administration will be responsible for welcoming guests, directing calls to appropriate staff, mail distribution and performing various administrative duties as assigned. This position will multi task a variety of front office activities.

*ACCOUNTABILITIES

Receptionist

• Provide front desk reception duties for the office which includes handling of all phone calls and manage internal & external customers timely and professionally.
• Receive and greet all visitors in a professional and warm manner
• Develop and maintain a tracking system on all courier items for the office
• Take note and message from clients and transfer it to proper persons
• Manage meeting room booking system to make sure these resources are used efficiently & effectively
• Handle incoming & outgoing mails and faxes

Office Administration

• Make sure all resources are ready (office tools/ equipments, food and drink)
• Maintain reception counter & office’s cleanness and well arranged (by taking care of office logistics things, ensure the remind tea ladies to clear and clean office when appropriate…)
• Maintain a proper and user friendly filling and document control system for recording and tracking of all documents
• Create and maintain useful admin databases
• Make expense claims
• Do other assigned jobs

Learning & Growth

• Participate in the customer services/administrative/secretary seminars to improve quality of services
• Personal learning and development

*QUALIFICATION

• Minimum 1 - 2 years of office experience
• Possess good professional image, excellent phone mannerism and enthusiasm in customer service.
• Effective written and verbal communication skills in both English and Vietnamese
• Pro-active and highly resourceful
• Ability to do multi-tasks
• Proficient in MS Word, Excel and Powerpoint applications is highly preferred.

- Lương tháng 13, thưởng performance
- Bảo hiểm PVI, Khám sức khoẻ hằng năm
- Du lịch nước ngoài hằng năm

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