Quality Specialist (Locate in Hai Phong)

YOUR TASKS
Acts as interface to the customer at the customer facility and gives primary customer quality support specified product characteristics for products in production to achieve a maximum of customer satisfaction;
Analyzes customer product issues on a real-time basis and performs first defects analysis. Interprets testing results. Interfaces on a timely basis with the customer assembly, logistics and engineering personnel. Monitors and reports daily customer issues;
Repairs and re-tests (leak testing, light function test and electronic performance testing) defective parts as required;
Is responsible for organizing the containment and reaction measures for any suspect product at the customer location including supervision of 3rd party staff;
Reports status of corrective actions and monitors effectiveness in the customer assembly plant;
Is responsible for collecting and reporting of quality data;
Is responsible for warranty items returned to resident site;
Monitors and administers costs associated with customer plant returns;
Attends customer meetings and product reviews on a regular basis;
Acts as site coordinator for any new or revised product launches;
Makes a circuit of the assembly plant and inventory locations on a daily basis to monitor and report defects;
Coordinates the HELLA Quality Resident Workers at the customer site.

YOUR QUALIFICATIONS
Bachelor degree of Mechanical/ Electronic/ Automation;
Fluent in English and Mandarin (mandatory: speaking, listening);
Local resident at Hai Phong city.

OUR OFFER
International working environment;
Attractive benefits with healthcare insurances, HELLA activities for employees,...
International trainings in HELLA facilities (if needed);

Take the opportunity to reveal your potential within a global, family-run company that offers you the best possible conditions for progressing in your career.

Please send us your application via Vietnamworks or at our address 10th Floor, Golden Tower, 6 Nguyen Thi Minh Khai Street, Da Kao Ward, District 1, HCMC.

For people with vision: hella.com/career

- Attractive salary
- Insurance
- Professional working environment

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