Project Support Staff
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 243 lượt xem
Ngày cập nhật: 25/03/2020
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Tư vấn/Chăm sóc khách hàng, Dịch vụ khách hàng
Mô tả công việc
The main responsibilities and role of the SharePoint Online and Integrated Business System / Client Relationship Management (SPO & IBS / CRM) Project Support Staff is to work closely with the IBS Helpdesk Team and Operations Team, and team members across departments in KPMG Vietnam and Cambodia. The SPO & IBS/CRM Project Support Staff will provide assistance in the day-to-day delivery and management of a consistent, professional, efficient and high-quality works.
Main Responsibilities are listed below, but not limited to:
• Assist with day-to-day SPO and CRM management across Deals – Tax – Legal (DTL) Functions, focus on SPO/CRM service delivery and excellence;
• Ensure and enhance consistency and efficiency of users and moderators when working with KPMG-customised SAP (IBS), SPO and CRM;
• Be responsible for creation of Client sites, Opportunity and Engagement folders, with appropriate Access privilege to Functional Operations and Engagement team in charge of the released client/opportunity/engagement;
• Ensure naming convention are applied properly and consistently as defined in DTL IBS/SPO Policy.
• Facilitate a smooth flow of SPO/CRM support, be contact point for professional staffs when they have questions;
• Extract monthly report to check and ensure SPO closeout procedure processes are strictly applied with minimal access risk (changing access to Read Privilege only);
• Randomly check to identify process/procedure gaps and address follow up actions;
• Assist with day-to-day operation support and IBS helpdesk focusing on IBS service delivery;
Main Responsibilities are listed below, but not limited to:
• Assist with day-to-day SPO and CRM management across Deals – Tax – Legal (DTL) Functions, focus on SPO/CRM service delivery and excellence;
• Ensure and enhance consistency and efficiency of users and moderators when working with KPMG-customised SAP (IBS), SPO and CRM;
• Be responsible for creation of Client sites, Opportunity and Engagement folders, with appropriate Access privilege to Functional Operations and Engagement team in charge of the released client/opportunity/engagement;
• Ensure naming convention are applied properly and consistently as defined in DTL IBS/SPO Policy.
• Facilitate a smooth flow of SPO/CRM support, be contact point for professional staffs when they have questions;
• Extract monthly report to check and ensure SPO closeout procedure processes are strictly applied with minimal access risk (changing access to Read Privilege only);
• Randomly check to identify process/procedure gaps and address follow up actions;
• Assist with day-to-day operation support and IBS helpdesk focusing on IBS service delivery;
Yêu cầu ứng viên
Core Skills
• Highly responsive, accurate data processing;
• Service mindset and favour to work in a fast-paced and challenging corporate environment;
• Have a flair for and interest in working with IT software and systems;
• Working autonomously and able to manage highly confidential information;
• A "can do” attitude: High level of initiatives and a proactive approach;
• Execution-oriented, logical, structured and organised mindset;
• Confident, assertive and resilient;
• Relationship building skills at all levels;
• Project planning ability. Excellent and proven organisation skills;
Requirements and Qualification
• Experience working with administrative, operational support or helpdesk roles;
• Experience from working with Microsoft platforms, Sharepoint solution, CRM and/or SAP systems is preferred. (To succeed in this role, you need to gain a great deal level of knowledge and application expertise with KPMG customised SAP/ERP/Sharepoint solutions);
• Experience in pulling data from data-warehouses and reconciling it to the relevant purpose;
• Enjoy training and providing support to your colleagues;
• Good communication skills and enjoy interaction (both physical and virtual) within the organisation;
• Basic business understanding;
• Good language skills - Vietnamese and English (verbal and written);
• Good application of Microsoft Office tools;
The above job description is correct as at the date it is advertised, however KPMG have the right to alter the job description of a role at any time, in line with the demands and needs of the business.
• Highly responsive, accurate data processing;
• Service mindset and favour to work in a fast-paced and challenging corporate environment;
• Have a flair for and interest in working with IT software and systems;
• Working autonomously and able to manage highly confidential information;
• A "can do” attitude: High level of initiatives and a proactive approach;
• Execution-oriented, logical, structured and organised mindset;
• Confident, assertive and resilient;
• Relationship building skills at all levels;
• Project planning ability. Excellent and proven organisation skills;
Requirements and Qualification
• Experience working with administrative, operational support or helpdesk roles;
• Experience from working with Microsoft platforms, Sharepoint solution, CRM and/or SAP systems is preferred. (To succeed in this role, you need to gain a great deal level of knowledge and application expertise with KPMG customised SAP/ERP/Sharepoint solutions);
• Experience in pulling data from data-warehouses and reconciling it to the relevant purpose;
• Enjoy training and providing support to your colleagues;
• Good communication skills and enjoy interaction (both physical and virtual) within the organisation;
• Basic business understanding;
• Good language skills - Vietnamese and English (verbal and written);
• Good application of Microsoft Office tools;
The above job description is correct as at the date it is advertised, however KPMG have the right to alter the job description of a role at any time, in line with the demands and needs of the business.
Quyền lợi được hưởng
- 13th payment bonus
- Healthcare premium package
- Internal Training Activities
- Healthcare premium package
- Internal Training Activities
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CHI NHÁNH CÔNG TY TNHH KPMG
10Floor, 115 Nguyễn Huệ, Ho Chi Minh City, Ho Chi Minh, Vietnam
Người liên hệ: HR Dept.
10Floor, 115 Nguyễn Huệ, Ho Chi Minh City, Ho Chi Minh, Vietnam
Người liên hệ: HR Dept.
INTRODUCE: • KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We operate in 156 countries and have 189,000 people working in member firms around the world. • In Vietnam, KPMG is one of the largest professional services firms, with over 1300 staff working from ...Chi tiết
INTRODUCE: • KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We operate in 156 countries and have 189,000 people working in member firms around the world. • In Vietnam, KPMG is one of the largest professional services firms, with over 1300 staff working from our offices in Ho Chi Minh City, Da Nang and Hanoi. We work with our colleagues across Asia and around the world to provide professional services for either international or domestic client. • This is an exciting and dynamic opportunity for a bright and enthusiastic candidate who is looking to make next career move within a large global Professional Services Firm. Benefits • 13th month salary + Performance Bonus • Premium Health Insurance package for you and your family • Birthday leave and Annual leaves = 14 ~ 24 days and more • Gifts and allowances for Wedding, having babies, Women’s day and Children Day • Improve English skill with Toastmasters club • Improve technical skill/ soft skills from Training courses (internal/ external/ oversea) People & Passion • Sport Clubs: Football, Badminton, Swimming, Basketball, Tennis • Free tickets for Movie Night, Art Painting class, Yoga class, Cake Making class and more • KPMG Klubhouse to relax, enjoy with your colleagues WHY JOIN US? • We recognize potential, nurture talent and reward high performance with the competitive salaries and comprehensive benefits. • Our career support and learning environment will enable you to explore a multitude of career paths and opportunities. • We encourage our KPMG professionals to broaden their mindset – and skillset – through both short-term assignments and permanent international relocation options. • You will also have opportunities to work and connect with talented colleagues from around the world. • Ask people who already work for us what sets KPMG in Vietnam apart from other professional service firms and most will tell you the same thing: it's our open and friendly culture. Website: http://www.kpmg.com.vn Facebook Fan page: http://www.facebook.com/kpmgvietnam Ẩn chi tiết
Bạn đang xem tin việc làm Project Support Staff trong ngành được tuyển dụng tại bởi CHI NHÁNH CÔNG TY TNHH KPMG. CHI NHÁNH CÔNG TY TNHH KPMG đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Project Support Staff cách đây lúc 23/04/2020 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
CHI NHÁNH CÔNG TY TNHH KPMG
Địa chỉ: 10Floor, 115 Nguyễn Huệ, Ho Chi Minh City, Ho Chi Minh, Vietnam
Quy mô: 1.000-4.999 nhân viên
Việc làm tương tự
Project Support Staff
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ