Product Specialist / Chuyên Gia Sản Phẩm – Tư Vấn Bán Hàng

We are currently seeking a highly-motivated, and friendly product specialist to join our sales team. In this role, you will be assigned to deliver exceptional customer service, answering all customer questions and concerns regarding our products and helping them make the most informed buying choice possible. You will demonstrate your technical knowledge of our various product options in a friendly and helpful manner, treat potential customers with the utmost respect, and follow up with them, making every effort to close the sale in a professional manner.

Product Specialist Duties and Responsibilities
• Continuously expand knowledge of our product line
• Always deliver exceptional customer service
• Answer all questions and address all concerns that the customer may have
• Help customers be sure of which product is the right choice for them
• Demonstrate product functionality accurately and completely
• Accurately communicate all technical specifications
• Work cooperatively with the rest of the team
• Seek self- improvement through mentoring and coaching from senior team members
• Provide coaching and mentorship to junior team members
• Remain in compliance with company guidelines at all times
• Log all customer contacts including contact information for follow up
• Follow up with potential customers to see if you can be of further help
• Offer related products and services to new customers

• Significant work experience in customer service or sales strongly preferred
• Able to memorize product specifications and demonstrate use accurately
• Able to work cooperatively as part of a team
• Must be reliable and punctual
• Desire to continue to develop skills and knowledge
• Excellent communication skills, both written and verbal
• Outstanding interpersonal skills and a positive attitude
• Articulate and well-spoken with excellent phone and email etiquette
• Competently use of the English language (above IELTS 6.0 or equal)
• Strong work ethic, self- motivated
• Able to travel domestic and regional
• Demonstrate honesty and integrity at all times
• Experience and knowledge of furniture or interior design is an advantage.

Beneficiary
• Salary: 500-700 USD/month
• Motivated salary package based on performance
• Social and medical insurance and welfare
• Company retreat, team retreat throughout the year
• Training and practicing in a multinational environment

- Salary: 500-700 USD/month
- Motivated salary package based on performance
- Social and medical insurance and welfare

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