Product Operations Specialist (ZaloPay)

* Join participate in reviewing operation terms and articles in the contract between ZaloPay and Partners.
* To solve problems and disputes from customers relating to transaction via ZaloPay and Partners.
* To ensure payment, settlement and control transactions are carried out correctly, on time and accurately.
* To implement, monitor and check daily and monthly settlement and reconciliation with partners Merchants/ Banks, supplier & internal control.
* To propose and build up applications to support automatic settlement, reconciliation an charge back process.
* Create document & maintain a detailed knowledge of industry best practice.
* Report on settlement, payment, charge back and dispute handling activities.

* Bachelor degree in Finance & Business.
* At least 2 years of experience working within team at e-wallet industry or banking industry.
* Good understanding of online payment industry issues.
* Strong problem solving skills.
* Working knowledge of Windows-based business computers and Microsoft Office programs; specifically Excel, Word, Outlook, Visio, PowerPoint.

- Lương tháng 13 và thưởng theo năng lực
- Bảo hiểm sức khỏe toàn diện
- Tối thiểu 14 ngày phép/ năm và phép team building

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