Product & Reservation Assistant

Product:
1. Develop new products and review/change/update existing products as per travellers expectations.
2. Searching & contact the suppliers such as hotel, restaurant, transportation company… to sign the cooperation contracts for company's tour programs.
3. Set up the cost / sales price sheets for each specific tours (after receiving the approval of Director & Manager)
4. Responsible for updating all contracts / promotion of hotels in Vietnam in Pegasys
5. To perform the other duties as assigned by the management / manager (upon request)
6. More detail will be discussed upon interview
Booking:
Responsible for handling all booking requests of the customers / internal guests such as transportation, restaurant, hotel, flight tickets, entrance ticket, tour...:
1. To create bookings in Pegasys
2. To follow up status of reservations with suppliers / partners / colleagues to make sure bookings confirmed on time
3. To confirm bookings with Sales department
4. To expedite the resolution of customers' problems and complaints received from Sales department to maximize satisfaction of the customers.

Field: Outbound tours & domestic tours
Tourists: Vietnamese tourists

1. Good at both writting & speaking in Vietnamese & English.
2. At least 1-2 years experience
3. Strong problem solving and analytical skills
4. Proficient in Microsoft Office

Benefits:
1. Working time: Mon-Sat
2. Salary will be discussed upon interview.
3. Enjoy internal events such as company trip, tour survey...
4. Working in a young, active, friendly and professional environment.

If you are interested in this position, please send your CV (English version) & all neccessary degrees via VietnamWorks

- Salary will be discussed upon interview
- Enjoy internal events such as company trip, tour survey...
- Working in a young, active, friendly and professional environment

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