Processing Administrative Specialist

– Deal with completing Overseas Immigration/Investment Applications;
– Be responsible for immigration matters including lodging permanent residence Visas and citizenship applications;
– Meet up and liaise with clients to collect documents;
– request and collect documents from clients in a timely manner;
– Follow up, guide and assist clients at every stage of the documentation process;
– Read, analyze in English and explain to assist clients to complete the files;
– Liaise with lawyers on clients file;
– Attend to clients' queries and completion of formalities and track applications;
– Create and maintain a data library. Keep track of each file’s progress, prepare for subsequent steps and conduct timely support;
– Research for information regarding immigration matters;
– Pro-actively monitor changes to various immigration regulations;
– Conduct and partake in seminars or workshop locally;
– Other general administrative and translation work;
It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility

– Degree level, other qualifications relevant to Visa and Immigration Consultancy will be considered an asset.
– Fluent in English
– Have experience in Visa and Immigration, investment, banking or customer service procedures is an advantage
– Motivated, energetic and able to work as a part of a team.
– Good at analytical, communication and negotiation skills, problem-solving and decision-making as the job is focused on communication with clients and colleagues
– Must be able to work on tight deadlines and under pressure, whilst still being able to provide professional customer service.
– Must be proficient in Microsoft Office and any other software related to Visa and Immigration Consultancy.

- Commission
- Cellphone and mobile package
- Travel

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