Process AnalystTop management
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 85 lượt xem
Ngày cập nhật: 21/09/2019
Thông Tin Tuyển Dụng
Mô tả công việc
1. Drive the process mapping, analysing, developing and implementing
- Interface with functional process owners and users to define, analyse and document operational needs and objectives, current operational procedures and workflows with recommendations for best optimised solutions.
- Administer a formal change management and custom report process to ensure management approval and standardisation across organisation
- Provide post implementation support by serving as a liaison to troubleshoot process and/or procedures’ problems
2. Establish, monitor, measure performance indicators to provide feedbacks on process performance
3. Manage planning, performing and implementing process improvement initiatives
- Analyse current state work methods, procedures, historical information and related data to provide recommended improvements based on Lean Six Sigma principles and methodology in an effort to improve quality and customer experience
- Facilitate creative workshops to perform root cause analysis and brainstorm solutions and/or improvements
- Coordinate with process owners and users to implement process improvements
4. Apply knowledge of business process modelling notations to documenting processes
5. Maintain effective and cooperative working relationships with process owners, functional and technical team members and users to obtain buy-in on proposed new business processes or changes to existing ones
- Interface with functional process owners and users to define, analyse and document operational needs and objectives, current operational procedures and workflows with recommendations for best optimised solutions.
- Administer a formal change management and custom report process to ensure management approval and standardisation across organisation
- Provide post implementation support by serving as a liaison to troubleshoot process and/or procedures’ problems
2. Establish, monitor, measure performance indicators to provide feedbacks on process performance
3. Manage planning, performing and implementing process improvement initiatives
- Analyse current state work methods, procedures, historical information and related data to provide recommended improvements based on Lean Six Sigma principles and methodology in an effort to improve quality and customer experience
- Facilitate creative workshops to perform root cause analysis and brainstorm solutions and/or improvements
- Coordinate with process owners and users to implement process improvements
4. Apply knowledge of business process modelling notations to documenting processes
5. Maintain effective and cooperative working relationships with process owners, functional and technical team members and users to obtain buy-in on proposed new business processes or changes to existing ones
Yêu cầu ứng viên
- Bachelor’s degree
- Experience in Business Analysis or Auditing
- Excellent facilitation and communication skills
- Excellent diagramming and writing skills
- Excellent presentation skills
- Strong analytical background
- Be a problem solver
- Intermediate English proficiency
- Quick learning & Eager to learn
- Multitasking with prioritisation
- Experience in Business Analysis or Auditing
- Excellent facilitation and communication skills
- Excellent diagramming and writing skills
- Excellent presentation skills
- Strong analytical background
- Be a problem solver
- Intermediate English proficiency
- Quick learning & Eager to learn
- Multitasking with prioritisation
Quyền lợi được hưởng
- 13th Salary Fixed and KPI Bonus
- 15 Annual Leaves
- Apply Latest Financial Technology in the World
- 15 Annual Leaves
- Apply Latest Financial Technology in the World
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
HOME CREDIT VIETNAM
Phu Nu Building, 20 Nguyen Dang Giai, Thao Dien Ward, District 2, HCMC
Người liên hệ: HR Department
Phu Nu Building, 20 Nguyen Dang Giai, Thao Dien Ward, District 2, HCMC
Người liên hệ: HR Department
Home Credit Group (Home Credit B.V. and its subsidiaries) is a leading mass market consumer finance provider with €14.7bn of assets; which was established in 1997 in the Czech Republic. Since then it has experienced considerable growth in 11 countries including Rusia, Belarus, Czech republic, Slovakia, Kazakhstan, China, Việt Nam, ...Chi tiết
Home Credit Group (Home Credit B.V. and its subsidiaries) is a leading mass market consumer finance provider with €14.7bn of assets; which was established in 1997 in the Czech Republic. Since then it has experienced considerable growth in 11 countries including Rusia, Belarus, Czech republic, Slovakia, Kazakhstan, China, Việt Nam, India….. Our 120,000 employees serve more than 70 million customers. Home Credit Vietnam officially operated in Vietnam since 2009, is one of the leading companies in the consumer financial field with 3 outstanding benefits for customers: fast, convenient and friendly. Home Credit now has the headquarters in HCMC and representative offices in 10 provinces nationwide. In Vietnam market, Home Credit is now one of leading consumer finance companies. After 8 years of operation, Home Credit has built the network of 7,000 retail outlets in 63 cities and provinces nationwide. With more than 10,000 employees nationwide, Home Credit has served 6.63 million customers in Vietnam with 03 main products: Installment loans to buy motorbikes, Installment loans to buy consumer durables, and Cash loan. In addition, in order to create biggest convenience for customers to make payment, Home Credit has cooperated with many payment method providers, namely Payoo with 3,000 transaction points, MoMo with 4,000 transaction points, Viettel stores, postal system, and banks having transaction network nationwide. Ẩn chi tiết
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Tìm thêm việc làm
HOME CREDIT VIETNAM
Địa chỉ: Phu Nu Building, 20 Nguyen Dang Giai, Thao Dien Ward, District 2, HCMC
Quy mô: 10.000-19.999 nhân viên
Việc làm tương tự
Process AnalystTop management
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ