Prefered Customer Associate

1. Assist customer Nike (ID & Global) with shipping information, tracking, shipping tool issues and supply materials.
2. Make daily pre-alert pick-up NikeiD shipments report and weekly reports
3. Monitor ERN (Exception Resolution Notification) of Nike ID everyday
4. Monitor the customer request and cooperate timely with sales to solve.
5. Closely monitor ID shipments on yearly peak season with region and update resolution way at origin to release shipment to overseas, then region check and instruct the better one(if any).
6. Assist relevant departments the necessary info of shipments timely for export/import shipment, pick up problem, tracer investigation, freight collect reversal…
7. Assist region solution team when they need necessary info from customer/ UPS VN or check and advise customer if any problems.
8. Pick-up scheduled online when Account Executive request.
9. Some admin works: SLIM, taxi report for BDM, business card requisition, birthday cake, stationary…

• Minimum Diploma/Degree in Business Administration or related discipline
• 2-3 year experience
• Good interpersonal and communication skills
• Good written and spoken English
• Excellent computer skills and knowledge in MS Office
• Patient, careful and high responsibility.
• Dynamic; aggressive and dedicated personality

- Attractive salary and bonus
- Health insurance and Social insurance regulated by Vietnam Labor Law
- Professional, dynamic working environment

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp