Personal Assistant

WORK LOCATION: 33 Le Trung Nghia, Ward 12, Tan Binh District, HCM City, Vietnam.
DIRECTLY REPORTING TO: TOI Founder/CEO

PURPOSE AND SCOPE OF ROLE
The purpose of the Personal Assistant role is to provide personal administrative support and assistance to the Founder/CEO. The support will be for all the Groups’ businesses and personal level (to be explained and elaborated in detail in the interview)

RESPONSIBILITIES & TASKS
General Administration
• Assist the Founder/CEO with administrative tasks such as typing/reading emails, etc.
• Handle the travel arrangements, expense claims and formatting of reports
• Supervise TOI emails and other email addresses from other Departments and entities
• Taking meeting minutes, arrange sales calls and trade show registration when necessary
• Manage Founder/CEO’s schedule properly

Reporting
• Report directly to the Founder/CEO

Continuous Improvement
• Attend regular training courses and seminars to keep up to date with administrative, HR and regulatory issues
• Keep others informed by sharing information
• Coordinate with Marketing, Sales and other Departments for service improvement opportunities

QUALIFICATIONS AND KNOWLEDGE
• Tertiary studies in Tourism, Hospitality, Business Administration
• Knowledge of tourism, foreign culture
• Knowledge of standard office administrative practices and procedures
• Basic accounting knowledge

ATTRIBUTES AND EXPERIENCE
• At least 1-year experience at Secretary or Personal Assistant
• Detailed oriented
• Be organized
• Be most appropriate and ability to communicate well with people from different levels
• Be flexible with time and work long hours

SKILLS
• Excellent written and spoken English
• Thorough understanding of MS Office (Excel, Word, Power-point etc.)
• Excellent typing skill, typing speed: 50 word/minute
• Excellent communication and negotiation
• Organizational, detailed oriented and time management
• Teamwork

COMPETENCY LEVELS (1-3 point scale)
• Managing Performance (1)
• Learning and Development (1)
• Teamwork (2)
• Commitment (1)
• Planning and Organizing (2)
• Continuous Improvement (1)
• Problem Solving and Decision Making (2)
• Customer Focus (1)
• Influencing (1)
• Communicating (2)

- Attractive salary and bonus
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Good chance to study and develop career path stably

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