Partnership Development & Marketing Manager (Female Only)

Location : HCMC, Vietnam

Reports Functionally To : APAC Regional Partnership & Marketing Director
Reports Administratively To : Head of Aspire Vietnam

* Overall Purpose of the Job:
The Group aims to be a global and leading provider of Concierge & Customer Care services to key target client segments. Key to achieving this objective is adaptation of global products supported by a solid network of suppliers/partners who can support the appropriate program of reward and experiential offerings to enhance and differentiate the service offering of Aspire Lifestyles and its clients.

* Responsibilities and Duties:
• Develop a cohesive approach to the creation and management of a vendor/partner network in Vietnam
• Develop custom benefit, reward and experiential offerings for client programs
• Sign agreements with the identified vendors/partners for benefits, delivered via concierge, which will enhance our clients’ service offerings.
• Consult with clients on rewards program design, marketing promotions, website, program P&P's and associated marketing and materials development.
• Work closely with ‘Head of Sales & Marketing for Concierge’ to identify and utilize data and marketing assets that will allow the company to secure best possible benefit/offer set to clients.
• Manage the on-going relationships with identified service partners. Possess a good understanding of the terms and conditions that will go with the partners’ benefits.
• Working closely with our Concierge clients, develop a strategy to leverage their customer relationships to develop promotions, special offers and preferential treatment.
• Understand clients' changing needs and identify client growth opportunities as they relate to loyalty (e.g., rewards, marketing promotions, benefits, experiences and sponsorship).

* Other Duties:
• To work within and promote all Aspire Lifestyles policies and procedures.
• To carry out any other reasonable duties as requested by the line manager and other senior management members.
• To work at other locations as and when required.
• To work flexible hours as appropriate to the needs of the position.
• To be on-call as directed by your line manager and give advise to callers accordingly.

* Key competencies:
• Possess solid communication skills, including good rapport-building capabilities
• Have excellent negotiating skills.
• Awareness of the local product benefits/products enhancement scene in the credit cards/luxury brands market.
• Ability to understand the client’s marketing objectives and match benefits appropriately.
• Able to work in a calm, logical and professional manner at all times.
• Be able to multitask and handle several requests at the same time.
• Be detail oriented; collect all required data to ensure that the highest standards are met.
• Possess excellent computer skills, including efficiency and resourcefulness in using the internet for information gathering.

* Required Qualifications:
• Relevant sales &/or marketing experience in Brand Management, Travel, Tourism, Hospitality, Retail, Hotel / Guest Services.
• Keen interest in worldwide lifestyle (shopping, sports, culture, travel etc).
• Possess contacts with potential partners (Benefit suppliers / Event managers).
• Have good communication skills, including good rapport building capabilities
• Have excellent negotiating skills.
• Awareness of the local product benefits/products enhancement scene in the credit cards/luxury brands market.
• Ability to understand the client’s marketing objective and match benefits appropriately.
• Possess good presentation skills, multitasking skills, being detail oriented and has good logical mind.

* Job advantages:
• Attractive Salary and Benefits
• Incentive scheme and award recognition
• Opportunity to travel, training, and work aboard
• Monthly Recreation Activities
• Training and Career Path
• Work in fully international environment

* Required Languages:
• Excellent written and oral English Language

- Attractive Salary and Benefits
- Health insurance and Social insurance regulated by Vietnam Labor Law
- Professional, dynamic working environment

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