Outlet Manager (Bar Outlet)

- Manages the outlet operation – in particularly Gourmet Bar - to ensure the achievement of established food and
beverage quality, guest service quality standards, departmental revenue and profit goals
- Delivers Food and Beverage service of high standard and in accordance with departmental standards and
procedures
- Develops departmental standards and procedures to promote salesmanship, beverage creativity and profit
- Ongoing training and coaching should be conducted to enhance the knowledge and skills of the staffs
- Develop menu for the outlet
- Propose and execute promotion plan to attract guest and contribute to the revenue and profitability of the hotel
- Prepares for service by ensuring department's grooming is impeccable and in accordance with personal
presentation standards; equipment is clean and sorted; music and light is on
- Carries out effective service by ensuring all staff are aware of their role including greeting guest, explaining and
upselling daily beverage specials, processing food order accurately, handle payment accurately, etc
- Motivates and drive team productivity at all times and offers assistant to other outlets where possible and as
requested
- Takes appropriate action to solve guest's complaints
- Works with superior on manpower planning budget and management needs
- Conducts regular check on the cleanliness

- 2-3 years of relevant experiences especially in bar outlet operation
- Degree or Diploma in Hotel Management, Food & Beverage, or related field
- Good knowledge about Food & Beverage Service
- Have ability to interact with customers, employees and third parties
- Fluent English speaking & writing skills

- Negotiable salary; 13th salary; Seniority bonus
- Social Insurance contribution on full salary; Periodic health checking; Sun Care Insurance
- Free ticket for entertainment in Bana Hills, Asia park...; Discount for all services of Accor

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