Operations Solutions Group Unit Head
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 110 lượt xem
Ngày cập nhật: 27/12/2018
Thông Tin Tuyển Dụng
Mô tả công việc
MAJOR JOB RESPONSIBILITIES:
Strategic partnership
- Works closely with key country business stakeholders and regional partners on different strategic initiatives and enhancing controls within Core Ops.
Project Coordination
- Performs coordination on in country GCB project implementation, including
o Project tracking, follow up and escalation
o Testing coordination
- Performs coordination on OPPM releases, including both in country OPPM and regional OPPMs
INC tracking
- Receives request from GCB teams on system issue
o Performs initial investigation
o Raises INC to respective regional Tech team, with tracking, follow up and escalation
- Coordination on testing on the fix and fix implementation with respective GCB teams
Vendor management
- Performs vendor management on parameter outsourced vendor
Controls & Compliance
- Be able to maintain strong and sufficient controls and compliance environment for the team, while maintain productivity and operations effectiveness toward customer orientation
- Manages required periodic assessment on controls & compliance with timely manner
Digitization and Automation
- Takes ownership on digitization and lean to contribute to the overall digitization direction for GCB Core Ops
- Focused on increasing system automation by delivering optimized application enhancement.
Other
• Able to handle tasks as Core Ops Head back up
• Strong leadership oriented and influence
• Able to handle wider scope of work upon expansion
Strategic partnership
- Works closely with key country business stakeholders and regional partners on different strategic initiatives and enhancing controls within Core Ops.
Project Coordination
- Performs coordination on in country GCB project implementation, including
o Project tracking, follow up and escalation
o Testing coordination
- Performs coordination on OPPM releases, including both in country OPPM and regional OPPMs
INC tracking
- Receives request from GCB teams on system issue
o Performs initial investigation
o Raises INC to respective regional Tech team, with tracking, follow up and escalation
- Coordination on testing on the fix and fix implementation with respective GCB teams
Vendor management
- Performs vendor management on parameter outsourced vendor
Controls & Compliance
- Be able to maintain strong and sufficient controls and compliance environment for the team, while maintain productivity and operations effectiveness toward customer orientation
- Manages required periodic assessment on controls & compliance with timely manner
Digitization and Automation
- Takes ownership on digitization and lean to contribute to the overall digitization direction for GCB Core Ops
- Focused on increasing system automation by delivering optimized application enhancement.
Other
• Able to handle tasks as Core Ops Head back up
• Strong leadership oriented and influence
• Able to handle wider scope of work upon expansion
Yêu cầu ứng viên
KEY REQUIREMENTS/ QUALIFICATIONS
Key requirements
• 07 years ++ in banking operations with a deep understanding of the operations controls, with at least 04 years of manager role
• Strong communication skills in English and Vietnamese
• A natural leader: someone who can partner with cross-franchise teams and external partners to lead a high performing team
• Creativity, initiative and drive: an advocate for innovative thinking, cultural development, with a results mindset
• Ability to influence others and obtain buy-in for projects
• Ability to think independently, analytically and logically
• Ability to effectively communicate with own team, internal stakeholders, suppliers and key stakeholders to deliver high quality business outcomes
• Ability to adapt to change in a fast-paced environment
• Passionate about continuous learning and digital innovation
• Ability and knowledge to be ready for handling wider scope of work, that might include control monitoring, day 2 check, regulatory reporting are advantages
• Experience in the consumer operations across functions of cards & banking, including but not limited to settlement/ payment/ card & statement handling
• Ability to act as back up for Core Ops Head when required
• Bachelor degree as lowest, specialized in Banking & Finance/ Business Administration/ Accounting
Key requirements
• 07 years ++ in banking operations with a deep understanding of the operations controls, with at least 04 years of manager role
• Strong communication skills in English and Vietnamese
• A natural leader: someone who can partner with cross-franchise teams and external partners to lead a high performing team
• Creativity, initiative and drive: an advocate for innovative thinking, cultural development, with a results mindset
• Ability to influence others and obtain buy-in for projects
• Ability to think independently, analytically and logically
• Ability to effectively communicate with own team, internal stakeholders, suppliers and key stakeholders to deliver high quality business outcomes
• Ability to adapt to change in a fast-paced environment
• Passionate about continuous learning and digital innovation
• Ability and knowledge to be ready for handling wider scope of work, that might include control monitoring, day 2 check, regulatory reporting are advantages
• Experience in the consumer operations across functions of cards & banking, including but not limited to settlement/ payment/ card & statement handling
• Ability to act as back up for Core Ops Head when required
• Bachelor degree as lowest, specialized in Banking & Finance/ Business Administration/ Accounting
Quyền lợi được hưởng
- Premium Healthcare plan
- Training & development program
- Professional and active working environment
- Training & development program
- Professional and active working environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CITIBANK N.A IN VIETNAM
About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, ...Chi tiết
About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. About Citi Vietnam Citi is the leading foreign bank in Vietnam with branches in Hanoi and Ho Chi Minh City and a nationwide partnership network that covers all of Vietnam’s 64 provinces. Citi combines its global presence and resources along with a large local footprint to offer innovative solutions to meet the evolving needs of our clients both in Vietnam and those looking to invest in Vietnam. Additional information can be found at www.citigroup.com or www.citi.com or www.citibank.com.vn With our business expansion, we are looking for outstanding and suitable candidates for the following position: Ẩn chi tiết
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CITIBANK N.A IN VIETNAM
Địa chỉ:
Quy mô: 500-999 nhân viên
Việc làm tương tự
Operations Solutions Group Unit Head
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ