Operations Officer (Nhân Viên Vận Hành Trường Học)

The Operations Officer will provide comprehensive office and operations support to the School Operations Manager in coordinating and monitoring the full spectrum of activities associated with the school operations, planning, and non-academic administration, as well as resource utilization, non-academic performance reporting.
1. Take a pro-active role in performing and monitoring all school operational services including but not limited to landscaping, busing, sanitizing, security, catering for students, etc.
2. Provide administrative assistance with financial operations such as keeping track of revenue streams and expenses in the financial recording system, purchase requests, payment vouchers and others.
3. Provide assistance with operational non-academic aspects of procedures such as student complaints handling regarding all school services; weekly reports, student in and out reports and all required reports as assigned by School Operations Manager.
4. Provide assistance in following-up all maintenance/ facilities requests and generate weekly reports to submit to OM with detailed
5. Coordinate with Bus Coordinator to receive and resolve all parents’ complaints regarding school services when appropriate.
6. Provide assistance in coordinating school events when assigned.
7. Provide assistance to school operations in school services, ITS operations, maintenance follow-ups, etc.
8. Collaborate with other administrative staff within and outside the department when and where appropriate to ensure smooth execution of the school administrative duties.
9. Other administrative and operations duties as determined by the School Operations Manager.

Position Requirements:
Qualifications
• Bachelor’s or higher degree in Operations/ Business Services/ Business Administration/ Economy or related field; experience in education segment would be an advantage.
• At least 3 years’ experience in a role of Customers/Clients/Services delivery; working experience in K-12 international school would be an advantage.
Abilities/Skills
• Highly skilled in operations to successfully perform the planning, directing, reporting and administrative responsibilities; strong organizational, prioritising, and time management.
• Proven results and skills in executing operations activities.
• Highly developed communication, interpersonal and influencing skills and work effectively with individuals and groups (adults/parents).
• Shared commitment to the safeguarding and promoting the welfare of children and young people.
• Result – oriented and strive to achieve high quality outcomes.
• Ability to perform multiple high priority tasks in a fast paced highly demanding environment.
• Ability to prepare informative and concise summary reports.
• Ability to work independently as well as promote and participate enthusiastically with various department across the organisation.
• Ability to remain calm under high pressure.

- December bonus
- Medical check
- Free lunch

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