Operations Leader
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 163 lượt xem
Ngày cập nhật: 22/11/2019
Thông Tin Tuyển Dụng
Mô tả công việc
Main Role:
We are looking for qualified team leader to lead Operation team and provide effective guidance. The person should hold a strong set of fundamental business skills - business acumen, analytical ability, strong communication and people management - with a keen curiosity, flexibility, and desire to work in a highly dynamic environment.
This role will be key person of our operation team. You will be reporting to Operation manager and supervising around 10-member-team who are involved in back-end system monitoring, customer services & other operational works.
The operation team divided into 3 main verticals: back-end operational management, Risk management & Project management. This role will lead through all 3 verticals.
Main Responsibility:
Leading Operation team: Maintain an inspiring team environment with an open communication culture. Supervising a number of operational staffs who works in both working hours and night shift, supporting them in arrange their workload, set clear team goals, monitor team performance and report on metrics. Support manager to motivate team member, training and organizing team building activities.
Implementing analytical views and report to improve team’s efficiency: driving team’s efficiency by identifying bottleneck and pain points during operational process with analytical approaches.
Supporting Regional team in monitoring back-end system and deploy new features: Ops leader plays a crucial role in connecting local and Regional PM in launching and monitoring features, you will be responsible for local feedback including feedback from users/partners/internal team for any app features that needs enhancement.
Security eyes: supporting Frauds supervisor to improve internal risk management system as well as other high fraudulent exposure promotion/feature of AirPay wallet.
We are looking for qualified team leader to lead Operation team and provide effective guidance. The person should hold a strong set of fundamental business skills - business acumen, analytical ability, strong communication and people management - with a keen curiosity, flexibility, and desire to work in a highly dynamic environment.
This role will be key person of our operation team. You will be reporting to Operation manager and supervising around 10-member-team who are involved in back-end system monitoring, customer services & other operational works.
The operation team divided into 3 main verticals: back-end operational management, Risk management & Project management. This role will lead through all 3 verticals.
Main Responsibility:
Leading Operation team: Maintain an inspiring team environment with an open communication culture. Supervising a number of operational staffs who works in both working hours and night shift, supporting them in arrange their workload, set clear team goals, monitor team performance and report on metrics. Support manager to motivate team member, training and organizing team building activities.
Implementing analytical views and report to improve team’s efficiency: driving team’s efficiency by identifying bottleneck and pain points during operational process with analytical approaches.
Supporting Regional team in monitoring back-end system and deploy new features: Ops leader plays a crucial role in connecting local and Regional PM in launching and monitoring features, you will be responsible for local feedback including feedback from users/partners/internal team for any app features that needs enhancement.
Security eyes: supporting Frauds supervisor to improve internal risk management system as well as other high fraudulent exposure promotion/feature of AirPay wallet.
Yêu cầu ứng viên
- At least 2 years working experience in similar position/fields.
- Willing to learn and adapt to fast changes, hands-on working attitude.
- Strong analytical and communication skills.
- Discipline, details and result oriented.
- High team-work spirit, be open-minded and fun to work with.
- Good English communication.
- Prefer candidates with experience in the field of banking, finance, e-payment, external relations.
- Willing to learn and adapt to fast changes, hands-on working attitude.
- Strong analytical and communication skills.
- Discipline, details and result oriented.
- High team-work spirit, be open-minded and fun to work with.
- Good English communication.
- Prefer candidates with experience in the field of banking, finance, e-payment, external relations.
Quyền lợi được hưởng
- Generali
Cách thức ứng tuyển
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Giới thiệu về công ty
AIRPAY
AirPay là sản phẩm của Công ty Cổ phần Phát triển Thể thao Điện tử Việt Nam (Vietnam Esports), được cấp phép bởi Ngân hàng Nhà nước Việt Nam theo Giấy phép số 29/GP-NHNN, ký ngày 16/12/2015 về hoạt động cung ứng dịch vụ trung gian thanh toán. Bên cạnh ...Chi tiết
AirPay là sản phẩm của Công ty Cổ phần Phát triển Thể thao Điện tử Việt Nam (Vietnam Esports), được cấp phép bởi Ngân hàng Nhà nước Việt Nam theo Giấy phép số 29/GP-NHNN, ký ngày 16/12/2015 về hoạt động cung ứng dịch vụ trung gian thanh toán. Bên cạnh đó, AirPay là một trong những sản phẩm nằm trong hệ sinh thái đồng hành với Garena, Ocha, Foody, Now Delivery và Shopee. AirPay luôn cố gắng mang lại trải nghiệm tốt nhất cho người dùng với sứ mệnh nâng cao chất lượng cuộc sống hiện đại thanh toán không dùng tiền mặt. Ẩn chi tiết
Bạn đang xem tin việc làm Operations Leader trong ngành được tuyển dụng tại bởi AIRPAY. AIRPAY đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Operations Leader cách đây lúc 21/12/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
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AIRPAY
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Quy mô: 1.000-4.999 nhân viên
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Operations Leader
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ