Operations Development Manager - North

1. Operations Development:
o Work with Head of Operations to accomplish critical missions of department based on fundamental factors (Visibility, Availability, Trial & Stock management).
o Design processes and review implementation to ensure activities in line with company directions & controls.
o Identify Sales force Capabilities and work with Regional Manager to set up & keep track development plan.
o Develop In-house Training / Field Coaching modules and monitor quality of execution.
o Review effectiveness of KPI setting, achievement and design set of KPI to measure performance.
o Develop working tools to best provide Field Force equipment to deliver quality of execution on field.

2. Channel Development:
o Review route plan effectiveness and propose optimal frequency of visit for Point of Sales (POS). Supporting the Regional team for Re-routing activities.
o Be responsible for trade promotional programs in GT channel (includes creating Proposals, announcement) and comply with Internal Control principles. Corporate with Sales team to do volume/gift allocations by regions/POS effectively as plan.
o Recommend clear trade activities guidelines for execution based on shopper understanding and current market knowledge. Ensure investment of trade programs is reviewed and evaluated properly.
o Work with Logistics & Supply chain team for stock requirements to fulfill sales target.
o In charge of Sales plan forecast/tracking and provide insights on seasonality factors.

3. Budget Management: OPEX and M&S:
o Work with Regional Manager to follow up with budget & phasing plan and monitor plan of expenses per item to ensure smooth operations of the teams & Sales Depots in coordination with Head office team.
o Coordinate with Distributor to support budget spending vs. plan tracking & understand the fluctuations.

4. Key Account management:
o In charge of leading Key Account team towards company objectives commercially. Build up Game plan per Key Account customer based on volume objectives and allocated budget. Coordinate with Head office team in term of contract management.
o Ensure no Out of Stock (OOS) in this strategic channel and utilize trade insights to achieve win-win solution via negotiation tactics and relationship knowledge.
o Deliver shipment target according to Sales plan with detail projection by chain & independent stores.

5. Wholesales management:
o Demonstrate expertise in distribution network and deep understanding on customers' relationship and connection.
o Work with Regional Manager to control product flow properly and avoid of channel conflicts in order to monitor brand health indicators (pricing, stock weight and days of inventory).
o Ensure no OOS and utilize trade insights and activities to secure volume base.

6. Assist Head of Operations in other activities.

- Minimum Degree holder in Business Administration, Marketing or any other related fields.
- Minimum 5 years of managerial experience in a FMCG environment.
- Good communication in both Vietnamese and English.
- Good knowledge of Microsoft Office is essential (Excel with Pivot, Lookup formula knowledge; fair at PowerPoint for presentation; MS Office at basic level).

- 13th Month Salary & Performance Bonus
- Premium Healthcare plan for your and your dependents
- Overseas Training Opportunities

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