Operational Risk ManagerTop management

* Job purpose:
- Play a key role in the implementation of operational risk management policy and risk management framework and
- Asset Liability Management (ALM).

* Operational Risk Management
- Building risk culture within Sun Life Vietnam (SLV) to be consistent with Sun Life Financial risk culture.
- Building and monitoring risk appetite statement and risk profile of Sun Life Vietnam. Developing and implementing risk transfer/mitigation plan to be consistent with risk taking level.
- Risk reporting to the Chief Risk Officer (CRO) and Risk Management Committee (RMC).
- Ensure compliance of all risk management policy across SLV.
- Monitor risk taking activities throughout SLV and ensure appropriate escalation when required
- Apply operational risk tools to assess potential risks of different business activities:
o Incident Reporting
+ Establish incident reporting process.
+ Building a company wide awareness.
+ Assess and analyze incident and develop appropriate control in coordinating with risk owner from each function.
+ Report incidents to Regional Office (RO).
o Business Practice Review & Business cases
+ Review BPR from various projects and ensure risk is properly addressed.
+ Monitoring mitigation plan of the projects with the support of functions.
+ Timely updates to CRO and RO.
+ Follow PMO risk review process for each project.
+ Report to CRO and RO.
o Key Risk Indicators (KRIs)
+ Develop relevant KRIs to monitor risk from various functions.
+ Assess risk on a quarterly basis through KRIs with functions to determine and update the level of risk and recommend actions.
+ Ensure proper KRIs are in place to assess all relevant risks for each function.
o Risk & Control Self-Assessment (RCSA)
+ Work with RO to develop a high level plan for RCSA for SLV
+ Work closely with first line (function units) to determine RCSA plan
+ Coordinate with first line risk owners to complete RCSA
+ Coordinate with first line to determine appropriate action plan to manage risks.
o Scenario Analysis
+ Follow plan from Corporate Operational Risk Management (CORM) and RO.
+ Support to complete analysis
o Operational Risk Appetite
+ EaR monitoring versus operational risk appetite.
+ Facilitate decision making process to support management’s understanding on what risks SLV can accept

* Specialized knowledge
- Strong written and verbal communication and presentation skills in both Vietnamese & English;
- Responsive and service-oriented attitude;
- Ability to organize, prioritize and manage deadlines in a fast-paced and demanding work environment;
- Ability to maintain strong working relationships with demanding internal clients;
- Sound and practical business judgment;
- Interpersonal skills as well as problem solving skills;
- High sense of responsibility, integrity, and confidentiality;
- Strong analytical skills;
- Good skills in Microsoft Office (Excel, Word, Power Point, etc.).

* Problem solving: Strong problem solving skills are required.

* Education and experience
- Bachelor degree in economics or accounting & auditing
- +10 years of experience in risk management or internal audit/external audit roles
- Experience in financial services industry is an advantage
- Degree qualified, with a relevant professional qualification such as ACCA, CIA, CPA

* Communication scope
- Coordinate with Risk coordinators, Policy owners to ensure timely escalate all operational risk issues to the appropriate levels (CRO);
- Coordinate with ALCO stakeholders to ensure timely escalate all ALM issues to the appropriate levels;
- Oversight, advise, support and challenge Risk Coordinator/Risk Reviewer/Risk Owners on risk exercises.

- According to the company's policy

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