Operation Manager
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 91 lượt xem
Ngày cập nhật: 10/03/2020
Thông Tin Tuyển Dụng
Mô tả công việc
Responsible for growing the service network of the company from scouting for prospective partners to the screening of prospects and accreditation of qualified authorized service partners & logistics partners.
Coordinate with sales to determine focus areas and brands as well as logistics heatmapping.
Closely work with the service network (repair & logistics partners) to ensure they are providing the services within the SLA and as required by AmTrust.
Monitor TAT, Quality, and Severity performance of repair partners. Endorse priority partners or give sanctions if necessary.
Monitor TAT, pick-up, and delivery performance of logistics partners. Endorse priority partners or give sanctions if necessary.
Ensure a smooth work process between internal repair team and repair partners
Ensure a smooth work process between internal logistics team and logistics partners
Resolve repairer issues escalated by the internal repair & logistics team.
Responsible for growing the Replacement Supplier network of the company and ensure these partners comply with the requirements of AmTrust.
Responsible for growing the LSP & 3rd Party Logistics network of the company and ensure these partners comply with the requirements of AmTrust.
Manage dealer/supplier to ensure they are fully utilized for 24-hour repairs.
Manage Captive Riders (if required) to ensure they are fully utilized for 24-hours pick-up & delivery.
Ensure an adequate supply of spare parts for dealer use.
Initiate forecasting and procurement of spare parts and Captive repair usage.
Engage with lateral reports and other departments for policy or process formulation and improvements.
Ensure timely payment of billing from repair & logistics partners and replacement suppliers.
Coordinate with sales to determine focus areas and brands as well as logistics heatmapping.
Closely work with the service network (repair & logistics partners) to ensure they are providing the services within the SLA and as required by AmTrust.
Monitor TAT, Quality, and Severity performance of repair partners. Endorse priority partners or give sanctions if necessary.
Monitor TAT, pick-up, and delivery performance of logistics partners. Endorse priority partners or give sanctions if necessary.
Ensure a smooth work process between internal repair team and repair partners
Ensure a smooth work process between internal logistics team and logistics partners
Resolve repairer issues escalated by the internal repair & logistics team.
Responsible for growing the Replacement Supplier network of the company and ensure these partners comply with the requirements of AmTrust.
Responsible for growing the LSP & 3rd Party Logistics network of the company and ensure these partners comply with the requirements of AmTrust.
Manage dealer/supplier to ensure they are fully utilized for 24-hour repairs.
Manage Captive Riders (if required) to ensure they are fully utilized for 24-hours pick-up & delivery.
Ensure an adequate supply of spare parts for dealer use.
Initiate forecasting and procurement of spare parts and Captive repair usage.
Engage with lateral reports and other departments for policy or process formulation and improvements.
Ensure timely payment of billing from repair & logistics partners and replacement suppliers.
Yêu cầu ứng viên
A basic degree or part or completed related professional qualification.
3 years experience in supply chain management or relevant qualification.
Strong literacy and numerical skills.
Computer literacy: MS Office applications
Highly developed negotiation skills and commercial acumen.
Experience of working within a supply chain environment.
Ability to show strong leadership to areas / functions outside of trading.
Strong networking capability and influence.
3 years experience in supply chain management or relevant qualification.
Strong literacy and numerical skills.
Computer literacy: MS Office applications
Highly developed negotiation skills and commercial acumen.
Experience of working within a supply chain environment.
Ability to show strong leadership to areas / functions outside of trading.
Strong networking capability and influence.
Quyền lợi được hưởng
- 13th month salary and bonus
- Laptop
- healthcare insurance for employee
- Laptop
- healthcare insurance for employee
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
AMTRUST MOBILE SOLUTIONS
Ho Chi Minh
Người liên hệ: Ms Trang
Ho Chi Minh
Người liên hệ: Ms Trang
AmTrust Mobile Solutions by AmTrust International is more than just a mobile solutions provider. We’re a global hub that connects your customers through the single most important device of this era, the smartphone. Our comprehensive range of services include device protection, repairs, trade-ins, and tech support for convenient and seamless ...Chi tiết
AmTrust Mobile Solutions by AmTrust International is more than just a mobile solutions provider. We’re a global hub that connects your customers through the single most important device of this era, the smartphone. Our comprehensive range of services include device protection, repairs, trade-ins, and tech support for convenient and seamless solutions. Why AmTrust? Because of our trustworthy values. Our brand philosophy is built on passion, innovation, and dedication to providing end-to-end support with quick, easy claims at the lowest cost. We’re trustworthy as we have experience in providing coverage for small businesses with AmTrust Financial Services Inc. AmTrust Mobile Solutions exists to support our partners in providing innovative value added services, creating a new lifecycle to retain customers at best in market rates, so they can enjoy an uninterrupted digital lifestyle. Our Value Added solutions support your business and your customers for an uninterrupted digital life. Smartphones have become an essential part of people’s lives including yours and your customer’s. It’s a necessity, a personal assistant, a lifeline. Anyone can be faced with a broken phone, a victim of theft or the inevitable screen damage. We understand no two circumstances are the same so we offer a customized range of plans, giving your business the flexibility to invest in what you need based on your budget and priorities. “AMTRUST WILL BE THERE; WE’VE GOT YOU COVERED” Ẩn chi tiết
Bạn đang xem tin việc làm Operation Manager trong ngành được tuyển dụng tại bởi AMTRUST MOBILE SOLUTIONS. AMTRUST MOBILE SOLUTIONS đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Operation Manager cách đây lúc 02/04/2020 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
AMTRUST MOBILE SOLUTIONS
Địa chỉ: Ho Chi Minh
Quy mô: 100-499 nhân viên
Việc làm tương tự
Operation Manager
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ