Online Sales Officer

Job Purpose & Scope of the role:
A Recruitment Online Sales Officer is support complete the order from getting order confirmation until delivered to customers.
Key responsibilities:
1. Detail scope of works:
a. Product management
- Frequently checking product’s availability
- Make sure product is stored at right place
- Product pick up and packaging
- Product movement tracking status
- Returned product proceeding
b. Order management
- Order stamping
- To inform deliverer for their picking up orders
- Delivery order issuing
- Tracking/checking delivery payment claim
c. Product upload information
- Product photo taking
- Product guidance information
- Product upload into EC site
- Propose product promotion programs
d. Phone call service – Customer relationship:
- Order confirmation via phone & email
- Answering order complains
- Customer service: Pick up phone calls, check for order confirmation.
- Increasing sales: Convince customers to buy replacement product when their ordered products run out of stock, explain products guidance or any customer concerns.
2. Rules and Regulations
- Follow guidance and instruction from Executive Ecommerce department & management
- Follow company’s policies, rules and regulations.
- Contribute work follow deadline.
3. Other duties
Other tasks or responsibilities as assigned by E-commerce Manager.

Job Requirements:
Qualifications & Experience:
- At least college degree.
- At least 1 year experience in sales position of FMCG
Knowledge, Skills & Behaviors:
- Good at convince people
- Enthusiastic
- Keep calm

- Lương tháng 13

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp