Online Sales Manager

• To assist the VP Revenue & Distribution in maximizing room revenues Online by keeping rate parity across all channels.
• Manage staff in all aspects including training, monitoring, and performance management within Human Resources guidelines.
• Be completely knowledgeable with the properties and theirs pecial rates and promotions.
• Ensure All Pictures & Descriptions on 3rd party websites are recent and accurate. Encourage the Hotel reservations/sales/marketing to help checking.
• Ensure All properties actually managed are visible on All E-Channels
• Ensure All NEW Properties are introduced and featured quickly on All E-Channels
• Ensure all extranets are updated constantly according to the rate policy
• Monitor availability and rates whilst ensuring rate parity across all 3rd party websites
• Monitor OTA Bookings on a daily basis and take necessary action to contact or visit Agents in order to increase business levels.
• Plan and execute regular sales visits to designated contacts (Web Agents)
• Visit each Top Agent at least 1 time per Month
• Prepare and manage E-Commerce contract templates and special offer templates
• Ensure hotels receive copies of all contracts sent
• Provide detailed follow upon each sales visit including opportunities and general market feedback / competitor activities etc
• Propose Promotional campaigns that will drive revenue
• Maintain and keep accurate filing of all agent / hotel correspondence including hanging files and on the company shared drive.
• Measure on monthly basis production of all E-commerce accounts
• Ensure Weekly Competitor Test are conducted and feedback findings to maintain competitive edge
• Analysis of Booking Patterns and Market Trends for OTAs
• May be invited to the weekly RSM (Revenue Strategy Meeting) from time to time
• Assist in updating the hotel Sales and Marketing Plan as directed
• Assist VP Revenue & Distribution with Data Analysis.
• Ensure that VP Revenue & Distribution is fully informed of all issues relating to E-Commerce.
• Maintain an effective flow of communication with all other departments.
• May be assigned other tasks or responsibilities as required or directed by the VP Revenue & Distribution or Executive Committee.

• At least Bachelor degree in any field
• At least 3 year experience at manager level, reservation manager or sales
• Strong in inter-personality and leadership skill
• Proficiency in English communication
• Strong in driving results

- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment
- Competitive salary and bonus

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