Officer, Operational Risk Management

• Ensure adherence to the operational risk management framework in the identification, assessment, mitigation and control and monitoring of risk. In this regards, ensure sufficient traction and follow through management actions to mitigate identified operational risks and Audit failures, escalating issues to the Unit Head and Head, R&C.

• Ensure that relevant Group and Business policies are effectively embedded within the Business Division. Facilitate the design and implementation of key control standards (KCS) and related key control self-assessment (KCSA) and monitoring plans for compliance and operational risk management.

• Ensure all key regulatory requirements, as interpreted and communicated to Business by country Legal & Compliance, are cascaded to the Business units on a timely basis and that sufficient actions are undertaken by Business Units to comply with these requirements.

• Value-add to the Business by identifying new and developing risks through reviews at the country level or participating in reviews driven by the Group/Regional Business level.

• Conduct periodic KCSA review and ensure all critical finding are properly addressed.

• Embed an effective Operational Risk Management Framework (ORMF) within the Consumer Banking Operations to ensure all areas manage operational risks in a proactive, risk based and disciplined manner.
• Key Control Standards Assessment (KCSA) checks – Deeper understanding and driving the spirit of the KCSA into sample check
• Independent management of risk issues logged in Risk Management system
• Up skilling the Operational Risk framework of ITO and knowledge of staff via staff training and guidance providing.
• Frequent interviews or test with staff to make sure ITO staff have full awareness and understanding of related policies and regulations
• Proactive management of risks by introducing various tools within ITO
• Report all risk issues and losses to Head of R&C and get these log/update/close appropriately in the system
• To assist all unit heads in developing and updating of procedures, controls and monitoring plans for Operational Risk Management
• Review local regulations and ensure these are embedded into Local KCSA & Department Operating Instructions and complied by Units
• Review group policies and ensure these are embedded into Units’ Department Operating Instructions
• Ensure zero losses and zero compliance breaches, no audit failures in ITO.
• Proactive management of Operational Risk within ITO
• Identify and report all exceptions on non compliance with standard controls, identify and report all weaknesses inherent in the standard controls
• Maintain proper record keeping on all KCSA related activities
• Ensure no overdue KCSA
• Provide advices and guidance to ITO team on all operational risk, regulatory matters including AML
• Coordinate with Group OR team and local Legal and Compliance teams, Country Internal Auditor and Group Internal Auditors.
• Make sure above 90% KCSA checks are passed on quality dip test.
• Follow up on GIA finding, socializing such findings and migrating of best practices from other markets
• Continuously raise risk awareness & vigilance and promote robust escalation culture among GTO.

- BSc or MSc in Finance, Business Administration, Economics, Banking or Relevant.
- At least 1-2 years of experience in Operational Risk Management - Banking or Financial Service Auditing.
- Proven Knowledge in ORM.
- Good communication, dealing and self-learning skill.
- Willing to learn and active.
- Logical thinker and curiosity.
- A good team-member as well as working in high independent environment.

- 13th payment
- Premium Healthcare plan for you and your dependents
- 18 days full paid leave a year

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