Officer, External Investigative Reporting (GCB7)

In this role, you will:

• Investigate the alerts generated and ensure the suspicious activities are reported in accordance with regulatory requirements where appropriate.
Build on the knowledge of latest Anti Money laundering trends, common fraud / errors / irregular customer requests are identified and escalated in accordance with procedures in a timely manner.
• Adhere to the process requirements in accordance with established procedures & set standards and complete assigned tasks independently in the established timeframe as per the process benchmarks.
• Issues / problems are effectively investigated and resolved or are appropriately referred with recommendations to the Line Manager.
• Demonstrate knowledge of features, benefits and procedures and take initiative to review daily process updates for defect free implementation.
• Demonstrate ways to improve customer service and increase productivity.
• Share best practice and learning points to all FCTM colleagues.
• Maintain effective relationships to drive a “Joined Up” approach and ensure consistency in Group / Regional EIR strategy deployment.
• Provide MI to address training needs, overall process performance and continuous improvements.
• Ensure adequate self-development and training to improve skills and competencies to meet with Global Standards.
• Monitor work progress and facilitate process efficiencies and recommend process changes through proper MI.
• Interact and maintain an effective relationship with regional and local counterparts - FCC, LOBs, GFs, HTS - on matters related to EIR.
• Responsible for high quality case investigation and recording, and appropriate escalation, as per defined procedures - via the appropriate channel, to the FIU, FCI, GIIG, ABC, Global Sanctions, Lines of Business AML Officers and, where necessary to Customer Selection Secretariat (CSEM)
• Responsible for ensuring that at the conclusion of each investigation, a comprehensive recommendation is to be made whether a Suspicious Activity Report (SAR) should be filed or not.
• Responsible for identifying possible violations of law or regulation (e.g., structuring, suspicious wire activity through a non-cooperative country, foreign corruption)
• Report identified issues and risks according to guidance and policy, and follow up with relevant actions to close issues / risks where appropriate and allowable by local regulations

To be successful in the role, you should meet the following requirements:

Qualifications:

• Diploma / Bachelor degree.
• 2-3 years of experience in Banking / Finance.
• Knowledge of HSBC core banking systems is preferable.
• Teamwork spirit and ability to work independently with minimal supervision.
• Exhibit strong investigative and analytical skills.
• Strong English communications.
• Ability to interpret and analyze complex data.
• Manage multiple competing tasks well.
FCTM (or equivalent environment) knowledge and experience:

• Relevant work experience (e.g. Customer Due Diligence, Investigation, Quality Assurance) which allows role holder to have the ability to recognize suspicious financial activities
• Experience in undertaking investigations/ analysis to customer activity with the ability to draw inferences from the information
• Experience in compilation of reports and /or SARs reporting experience
• Good communicator being able to share information in a clear concise manner.

- Excellent career potential and attractive remuneration packages.

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