Ocean Freight Billing Team Leader

Purpose of the position
• Maintains revenue by establishing, implementing, and controlling billing system; supervising staff.
• To ensure that all invoices are generated accurately and sent out promptly to customers to facilitate efficient payments by customers, thereby optimizing cash flow.
• Control cost from suppliers


Key Tasks
• Perform billing as per company rule to ensure issued invoices in accuracy and timely manner
• Meet billing operation standards as per customer’s SOP
• Follow Finance standards by providing correct file number, using the correct template, completing SAP system
• Accomplishes billing designed objectives by measuring billing KPI; evaluating and improving methods; making required changes.
• Guides team/staff actions by researching, developing, writing, and updating billing policies, procedures, methods, and guidelines.
• Resolving invoice disputes; maintaining customer relations; resolving problems with customer complain
• Approve credit as per approval matrix
• Verify supplier’s invoices or intercompany invoice before approve to pay
• Ensure shipment costs are updated correctly under “Job Costing” in FOS.
• Monitor that invoices are sent to customers who requested them in responding to such requests.
• Retrieve foreign exchange rates from Finance for invoicing customers in different currencies.
• Handle dispute and queries from customers and Panalpina overseas offices on billing matters and resolve them in a timely manner.
• Perform any other duties as assigned.

Skills & Competencies
• Meticulous and have a keen eye for details
• Take Initiative
• Teamwork
• Organized
• Ability to prioritize and manage multiple tasks

Educational background / Work experience
• Minimum college graduate level in Logistics or Supply Chain
• 1 – 2 years of shipping experience in billing

- 13 month salary
- Healthcare Insurance

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