Night Duty Manager
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 121 lượt xem
Ngày cập nhật: 21/08/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Trưởng nhóm
Ngành nghề: Dịch vụ khách hàng, Hàng không, Khách sạn/Nhà hàng
Mô tả công việc
Benefit:
- Negotiable salary; 13th salary; Seniority bonus
- Social Insurance contribution on full salary; Periodic health checking; Sun Care Insurance;
- Free ticket for entertainment in Bana Hills, Asia park...; Discount for all services of Accor
Job Description:
• Reports directly to and communicates with the Front Office Manager or their delegate on all pertinent matters affecting guest service and hotel operations.
• Provides functional assistance and direction to all departments.
• Cooperates, coordinates and communicates with other hotel departments as required.
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
• Responds to guest needs and resolves related problems and complaints
• Supervises and directs Front Office personnel.
• Supports and assists Front Office personnel and all departments at peak periods.
• Ensures Ensures VIPs and Le Club Accorhotels guests receive special attention
• Inspects front of house and back of house regularly for cleanliness.
• Assists Guest Relations in greeting, rooming, and sending off VIP guests.
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Promotes inter-hotel sales and in-house facilities.
• Checks billing instructions and monitors guest credit
• Analyses and approves discounts and rebates.
• Analyses the rate variance report to ensure rooms revenue control
• Takes action with the Property Management Systems (OPERA) in emergency situation.
• Fully conversants with all hotel emergency procedures.
• Ensures front line staff complies with FIT marketing techniques and maximize sales.
- Negotiable salary; 13th salary; Seniority bonus
- Social Insurance contribution on full salary; Periodic health checking; Sun Care Insurance;
- Free ticket for entertainment in Bana Hills, Asia park...; Discount for all services of Accor
Job Description:
• Reports directly to and communicates with the Front Office Manager or their delegate on all pertinent matters affecting guest service and hotel operations.
• Provides functional assistance and direction to all departments.
• Cooperates, coordinates and communicates with other hotel departments as required.
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
• Responds to guest needs and resolves related problems and complaints
• Supervises and directs Front Office personnel.
• Supports and assists Front Office personnel and all departments at peak periods.
• Ensures Ensures VIPs and Le Club Accorhotels guests receive special attention
• Inspects front of house and back of house regularly for cleanliness.
• Assists Guest Relations in greeting, rooming, and sending off VIP guests.
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Promotes inter-hotel sales and in-house facilities.
• Checks billing instructions and monitors guest credit
• Analyses and approves discounts and rebates.
• Analyses the rate variance report to ensure rooms revenue control
• Takes action with the Property Management Systems (OPERA) in emergency situation.
• Fully conversants with all hotel emergency procedures.
• Ensures front line staff complies with FIT marketing techniques and maximize sales.
Yêu cầu ứng viên
• Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent
• Experience in front office/ guest services or related discipline including supervisory experience
• Proficient in the use of Microsoft Office and OPERA
• Problem solving and organizational abilities
• English speaking and writing skills
• Experience in front office/ guest services or related discipline including supervisory experience
• Proficient in the use of Microsoft Office and OPERA
• Problem solving and organizational abilities
• English speaking and writing skills
Quyền lợi được hưởng
- Negotiable salary; 13th salary; Seniority bonus
- Social Insurance contribution on full salary; Periodic health checking; Sun Care Insurance
- Free ticket for entertainment in Bana Hills, Asia park...; Discount for all services of Accor
- Social Insurance contribution on full salary; Periodic health checking; Sun Care Insurance
- Free ticket for entertainment in Bana Hills, Asia park...; Discount for all services of Accor
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
NOVOTEL DANANG PREMIER HAN RIVER
36 Bach Dang, Hai Chau district, Danang city, Vietnam
Người liên hệ: Talent & Culture Officer
36 Bach Dang, Hai Chau district, Danang city, Vietnam
Người liên hệ: Talent & Culture Officer
Conveniently located on Bach Dang Road, on the majestic bank of the Han River. Novotel Danang Premier is set to take its place as Danang’s premier hotel venue for business and leisure travelers to Vietnam 3rd largest city. With the hotel's clever combination of contemporary design, state-of-the-art technology & culinary ...Chi tiết
Conveniently located on Bach Dang Road, on the majestic bank of the Han River. Novotel Danang Premier is set to take its place as Danang’s premier hotel venue for business and leisure travelers to Vietnam 3rd largest city. With the hotel's clever combination of contemporary design, state-of-the-art technology & culinary expertise, Novotel Danang Premier Han River gives Danang a classy touch of world-class comfort and innovative dining. The hotel provides convenient access to popular tourism sights including Sơn Trà Beach, Marble Mountains , Bà Nà Hills and the old city of Hội An. The 35-storey building features 323 Novotel “Next” Rooms, 90 serviced apartments, extensive banquet & meeting facilities, The Square all-day dining, Pier-6 lobby lounge and sidewalk café, Premier Executive Lounge and floors, swimming pool and Inbalance Fitness Club and Spa. The hotel opened on 23rd May 2013. Ẩn chi tiết
Bạn đang xem tin việc làm Night Duty Manager trong ngành Dịch vụ khách hàng được tuyển dụng tại Đà Nẵng bởi NOVOTEL DANANG PREMIER HAN RIVER. NOVOTEL DANANG PREMIER HAN RIVER đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Night Duty Manager cách đây lúc 19/09/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
NOVOTEL DANANG PREMIER HAN RIVER
Địa chỉ: 36 Bach Dang, Hai Chau district, Danang city, Vietnam
Quy mô: 100-499 nhân viên
Việc làm tương tự
Night Duty Manager
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ