Nhân Viên Quản Lý và Hỗ Trợ Đối Tác (Client Relationship Management Exec.)
Mức lương: 12-15 triệu
Đã hết hạn nộp hồ sơ - 112 lượt xem
Ngày cập nhật: 20/04/2019
Thông Tin Tuyển Dụng
Mô tả công việc
- Support for all the accounts of Ninja Van Vietnam. Be the main person in charge for Small and Medium Shippers.
- Meet and closely communicate with customers to identify issues that arise or resolve customer inquiries, such as pickup report - delivery rates, SLA, COD payment dates, system interactions between 2 sides.
- Collect information from customers and work with internal teams to improve service quality as well as contribute to the overall success of customer's important projects.
- Statistic control and analyze both customers and internal teams situation, provide solutions to improve the product and customer satisfaction.
- Meet and closely communicate with customers to identify issues that arise or resolve customer inquiries, such as pickup report - delivery rates, SLA, COD payment dates, system interactions between 2 sides.
- Collect information from customers and work with internal teams to improve service quality as well as contribute to the overall success of customer's important projects.
- Statistic control and analyze both customers and internal teams situation, provide solutions to improve the product and customer satisfaction.
Yêu cầu ứng viên
- Preferable 2 year of experience with e-commerce or logistics industry
- Have a clear mindset and career path for Account Management job
- Manage workload scientific and eyes for details
- Professional attitude and excellent communication skills
- Skillful and good at collecting information to convince internal teams and external customers
- Proficient in MS Office and able to analyze data
- Mastered in emotion control is a mandatory requirement
- Work 6 days/week, Monday to Saturday, 10:00 - 18:00
- Have a clear mindset and career path for Account Management job
- Manage workload scientific and eyes for details
- Professional attitude and excellent communication skills
- Skillful and good at collecting information to convince internal teams and external customers
- Proficient in MS Office and able to analyze data
- Mastered in emotion control is a mandatory requirement
- Work 6 days/week, Monday to Saturday, 10:00 - 18:00
Quyền lợi được hưởng
- Competitive salary and bonus
- Professional and active working environment
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional and active working environment
- Social insurance, health insurance, unemployment insurance according to Labor Laws
Cách thức ứng tuyển
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Giới thiệu về công ty

NINJA VAN
215 Ma Lo, Binh Tri Dong A, Binh Tan district, Ho Chi Minh city
Người liên hệ: HR Dept.
215 Ma Lo, Binh Tri Dong A, Binh Tan district, Ho Chi Minh city
Người liên hệ: HR Dept.
About Ninja Van Ninja Van is on a mission to dominate e-commerce logistics in Southeast Asia. We are one of the fastest growing startups in the region - founded in mid-2014, we have already won over 6,000 merchants and deliver more than 2 million parcels a month across six countries. ...Chi tiết
About Ninja Van Ninja Van is on a mission to dominate e-commerce logistics in Southeast Asia. We are one of the fastest growing startups in the region - founded in mid-2014, we have already won over 6,000 merchants and deliver more than 2 million parcels a month across six countries. In Jan 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth. At our core, we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Driven by algorithm-based optimization, dynamic routing, end-to-end tracking and capacity balancing with partner fleets, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. Why Ninja Van? We are only just getting started! We have much room for improvement and many ideas that will further shape the industry. We are on the lookout for world-class talent to fill our world-class team. We want people who are passionate about making a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines. Website https://www.ninjavan.co/vn-vn/ Ẩn chi tiết
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NINJA VAN
Địa chỉ: 215 Ma Lo, Binh Tri Dong A, Binh Tan district, Ho Chi Minh city
Quy mô: 1.000-4.999 nhân viên