New Business Development (Senior) Manager (Fmcg, Medical & Fintech Industry)

1. Business Development
● Identify areas of business opportunity and growth for the business unit
● Build, maintain and further foster relationships with current & new clients
● Work on strategy and approach to win back lapsed clients
● Develop winning sales frameworks for approaching new clients, especially local FMCG
● Customize sales toolkit to be relevant with long-tail clients
● Develop CRM database
● Develop plans to cross-sell and introduce new services to current clients
● Build the company’s positive image through active participation in professional associations and industry conferences/seminars
● Contribute to new business initiatives and participate in the development and launch of new services
● Contribute to the short-term strategies and business plans for the growth of the business unit based on global and regional/sub-regional directions
● Provide continuous feedback on competitive activities within assigned clients

2. Financial Management
● Achieve revenue, profitability, quality, the speed of delivery and productivity targets as well as other related business development objectives as assigned
● Ensure local business strategies are implemented according to regional/sub-regional directions in order to meet the financial and business objectives of the division
● Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
● Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines
● Manage the cost of jobs within present budget restrictions

3. Client Servicing
● Implement plans that will contribute to maximum client satisfaction and ensure continued profitable and business growth
● Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
● Ensure the implementation of Client Management Process for the assigned accounts
● Lead the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
● Provide product solutions and benefits to client business issues/opportunities by developing strategic initiatives for each client
● Oversee the management and conduct of assigned research projects including preparation, approval, and delivery of proposals, reports, and presentations
● Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
● Ensure team members are trained to handle client requirements
● Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division

4. People Management
● Utilize the Performance and Development Plan to communicate and assess performance objectives, competency lists and development plans for direct reports
● Ensure effective performance management system is implemented and aligned with regional directions in order to recognize desired performance for business advantage
● Establish high standards of performance and hold associates firmly accountable for meeting those standards
● Develop and implement training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs and deliver desired performance levels
● Provide support, recognition, and feedback to assist associates in achieving the performance expectations and standards
● Act as coach, guide, and mentor to employees
● Ensure that associates are aware of the nature of their specific roles in relationship to the local market, the sub-region and overall regional operation
● Establish a strong team environment focused on exceeding internal and external client requirements
● Conduct consistent periodic coaching to observe team members with clients and provide feedback
● Contribute to driving world-class employee satisfaction through the implementation of relevant organizational initiatives that build on employee commitment

DESIRED SKILL AND KNOWLEDGE:

● Bachelor degree
● Full professional proficiency of English
● At least 3-5 years of experience in the Marketing/ Business Development/ Market Research, or in the media agencies; consulting agencies; we are also open to Banking/ Finance/ Fintech backgrounds
● Having worked with the Consumer Packaged Goods accounts would be an advantage
● Have knowledge of statistics and multivariate analysis
● Have knowledge of research techniques and methodologies
● Can handle commercial pressure
● Will be responsible for the accuracy of the regular reports shared to clients and generate presentations on a monthly basis with the team
● Being extremely client-centric is a must

- Premium healthcare plan
- Global training opportunities
- Company provided

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