Medical Assistant (Two positions)

Classification: General Service Staff, Grade 4
Type of Appointment: Fixed term, one year with possibility of extension

***Context:

Under the general supervision of the Chief Medical Officer and the direct supervision of the Senior Migration Health Physician, the Medical Programme Assistant will be responsible for the processing of medical files for migrants undergoing medical examination for various health assessment programmes.

***Core Functions / Responsibilities:
• Schedule appointments for medical examination;
• Perform the registration of migrants for medical examination following Standard Operating Procedure and guidelines;
• Verify identity of migrants prior to registration;
• Enter applicant’s data in IOM database;
• Fill out the medical history record for the applicants;
• Follow up the results of medical examination;
• Upload the results on eMedical and the IOM database;
• Check list of furtherance cases on a daily basis and inform panel physician;
• Finalize the medical files and prepare the completed files for delivery;
• Assist with translations when required;
• Assist other programmes as required;
• Accurately enter data into IOM database;
• Verification of invoices;
• Maintain integrity, high quality and client-friendly services;
• Maintain professionalism at all times;
• Perform such other related duties that may be assigned.

***Required Qualifications and Experience
• Vietnamese nationals;
• High school diploma with four years of work experience or Bachelor Degree with two years of work experience in similar setting and capacity; Working with procedures; Demonstrated ability to maintain accuracy, confidentiality and integrity in performing responsibilities; Excellent computer skills, especially in Word & Excel; Excellent typing skills, Excellent organizational and communication skills;
• Fluent in both written and spoken English; Strong interpersonal & intercultural skills; Excellent Customer Service Skills; Excellent Presentation;

****Languages
• Fluency in English and Vietnamese is required.

***Required Competencies
The incumbent is expected to demonstrate the following values and competencies. Values
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

***Core Competencies
• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


***Other
Appointment will be subject to certification that the candidate is medically fit for appointment, security clearance and verification of residency, visa and authorizations by the concerned Government, where applicable.

***How to apply:
All interested candidates should download and complete an IOM Personal History Form from the IOM Viet Nam website at www.iom.int.vn
Completed applications, including IOM Personal History Form, application letter, and copies of diplomas and certificates, recommendation letters, etc. may be delivered to the IOM Sub-Office in Ho Chi Minh City at 1B Pham Ngoc Thach, District 1, or submitted electronically to email. All applications must contain a criminal background check.

- In accordance to Company's Policy.

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