Marketplace Manager

About the Marketplace Team
The Marketplace Manager role is a unique opportunity to have a direct impact on your country through the growth and optimization of the entire population on GO-VIETs platform, across services. This is critical as it directly correlates to continually improving the rider experience through greater driver availability while minimizing costs, and streamlining processes associated with our local operations. This data-driven role calls for a rare combination of analytical thinking and interpersonal ability to support our very valuable driver-partners.
GO-VIET is generating vast amounts of data every day. We use this data to inform everything we do: ensure balance in the marketplace, deploy incentives and promotions, understand customer behavior, and more. The role is ultimately responsible for making sure we have drivers on the road, where we need them, and when we need them, at all times.

Responsibilities
- Drive analysis on important decisions that inform key business initiatives, including marketplace balancing efforts, promotion targeting decisions, driver engagement programs, and more.
- Design experiments and interpret the results to draw detailed and actionable conclusions.
- Build, maintain, and communicate detailed reporting at the city and national levels.
- Collaborate with other city and regional operations teams, as well as marketing and product teams, to ensure that insights inform broader strategic initiatives.
- Develop analytical frameworks, build models, and present findings to support the company in decision-making.
- Support centralized product and feature rollouts, incorporating the local nuances of our city

- Minimum experience of 2 years of operations management/management consulting/investment banking/strategy work/data analysis in a large business, or of growing a startup.
- Analytical thinking and strong data-driven decision-making ability.
- Proficiency with SQL and Python/R or other statistical languages.
- Process oriented and able to build and optimize processes.
- Passion for problem solving and creative solutions to complex problems. You enjoy dealing with the unknown and finding opportunity from it.
- Degree in Business, Engineering or a Supply Chain/Operations discipline

- 18 annual leave days
- Laptop for staff
- GoPay credit for staff

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