Market Operations Associate
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 128 lượt xem
Ngày cập nhật: 04/10/2018
Thông Tin Tuyển Dụng
Mô tả công việc
A. Data management - data verification & audit
- In coordination with MPS, ensure agreement and sign up forms have been stored neatly both offline and online;
- In coordination with MPS, ensure all partner data and information have been well-organized and searchable but treated highly confidential;
- Perform data verification & data audit such as ensuring agreements have been signed and new merchant sign up form has been clearly filled up and contain sufficient and clear data/information. Liaise with partners, MPMs, or MPSs, to complete data if required;
- Screening online visibility to scrap best market price and market offer for each new product and agreed commercial model;
- Distribute product information to MPS to be correctly recorded and to DCM for content creation.
B. Manage traffic & operational issues with internal & external stakeholders
- Monitor product and item visibility on all platforms of Traveloka that all have been updated and correctly-presented;
- Monitor and take actions to liaise with related stakeholders to resolve its issues, not limited Marketing, Finance, MPM/S, CS-Ops, and Product Team. SLA Response: 30 Minutes unless with early notification;
- Monitor inventory management to ensure allotment is always available to gain optimum booking numbers;
- Manage AXES Troubleshooting documents for exceptional refund and other issues.
C. Supplier performance reporting
- Provide weekly report of live products and items status;
- Provide report of closed out allotments or inactive product and its actions to be resolved.
- In coordination with MPS, ensure agreement and sign up forms have been stored neatly both offline and online;
- In coordination with MPS, ensure all partner data and information have been well-organized and searchable but treated highly confidential;
- Perform data verification & data audit such as ensuring agreements have been signed and new merchant sign up form has been clearly filled up and contain sufficient and clear data/information. Liaise with partners, MPMs, or MPSs, to complete data if required;
- Screening online visibility to scrap best market price and market offer for each new product and agreed commercial model;
- Distribute product information to MPS to be correctly recorded and to DCM for content creation.
B. Manage traffic & operational issues with internal & external stakeholders
- Monitor product and item visibility on all platforms of Traveloka that all have been updated and correctly-presented;
- Monitor and take actions to liaise with related stakeholders to resolve its issues, not limited Marketing, Finance, MPM/S, CS-Ops, and Product Team. SLA Response: 30 Minutes unless with early notification;
- Monitor inventory management to ensure allotment is always available to gain optimum booking numbers;
- Manage AXES Troubleshooting documents for exceptional refund and other issues.
C. Supplier performance reporting
- Provide weekly report of live products and items status;
- Provide report of closed out allotments or inactive product and its actions to be resolved.
Yêu cầu ứng viên
- Fresh graduate is welcome, min. bachelor degree in Business/Communications/Social Science/System information. Has experience in operation/ business process improvement is a plus;
- Great eye for details, self-driven, love challenges, good communication skills, pro-active and get things done;
- Experienced in data analysis, problem-solving, and business controlling;
- Expert in Microsoft Excel;
- Affinity or experience as an administrator in tourism/e-commerce is a plus;
- Team player, motivated and enjoys working in e-travel and hospitality;
- Flexible and quickly adapt to the latest guidelines/changes on the policy and procedure.
- Great eye for details, self-driven, love challenges, good communication skills, pro-active and get things done;
- Experienced in data analysis, problem-solving, and business controlling;
- Expert in Microsoft Excel;
- Affinity or experience as an administrator in tourism/e-commerce is a plus;
- Team player, motivated and enjoys working in e-travel and hospitality;
- Flexible and quickly adapt to the latest guidelines/changes on the policy and procedure.
Quyền lợi được hưởng
- Premium Healthcare
- Travel allowance on Traveloka Apps
- Free lunch and snacks everyday
- Travel allowance on Traveloka Apps
- Free lunch and snacks everyday
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
TRAVELOKA - SUCCESSFUL STARTUP
HCMC
Người liên hệ: Ms. Ai Huynh
HCMC
Người liên hệ: Ms. Ai Huynh
Traveloka is a leading tech start-up based in Jakarta, Indonesia. Founded in 2012 by ex-Silicon Valley engineers, Traveloka aims to revolutionize human mobility through technology. We build large impact consumer products and services, real time and big data systems and platforms, devise creative solutions to business and engineering problems, derive ...Chi tiết
Traveloka is a leading tech start-up based in Jakarta, Indonesia. Founded in 2012 by ex-Silicon Valley engineers, Traveloka aims to revolutionize human mobility through technology. We build large impact consumer products and services, real time and big data systems and platforms, devise creative solutions to business and engineering problems, derive insights from massive amount of data, and transform markets with technology. We expanded to Thailand and Malaysia last year and tapped the Vietnamese and Philippines markets early this year. In response to our ever-fast expansion, we are now looking for a variety of positions in e-commerce field. In Traveloka you will have the opportunity for an accelerated career and as well as remuneration growth due to the hyper growth of our business exceeding hiring growth, so there will be lots of opening in new role and/ expanded existing roles as the business growth. We're still at the very early stage of our development with so much potential to be developed, including in the area of perks and benefits. Ẩn chi tiết
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TRAVELOKA - SUCCESSFUL STARTUP
Địa chỉ: HCMC
Quy mô: 500-999 nhân viên
Việc làm tương tự
Market Operations Associate
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ