Manager of Retail Shops (02 Shops)- Women Priority

- Responsible for the operational, visual presentation, shipping and receiving, marketing activities, loss prevention, human resources, customer service, facilities and maintenance activities of all the stores
- Develop effective partnerships with Sales Supervisors and other relevant departments to identify and communicate operating best practices.
- Ensure the store achieves compliance with company policy, procedure and legal standards.
- Prepare, manage, monitor, and allocate retail resources budgets
- Coordinate and submit activity plans to Line Manager to ensure country alignment and direction.
- Accountable to deliver the overall revenue and operational expense targets for the store.
- Monitor and take steps to optimize store performance metrics and KPI’s related to sales, revenue, margin and other measures.
- Assess the business and develop store business plans that support corporate retail initiatives and track results
- Ensure that store team is goaled against stretch KPI targets
- Accountable for the overall leadership and people management of the stores including proactively recruiting and hiring top talent, performance managing & coaching
- Ensure effective, consistent brand identity through stores personnel training
- Lead & develop a customer-focused organization
- Achieve customer oriented KPI’s and expectations
- Ensure the service strategies are communicated and reinforced to drive customer-focused sales and service culture to maximize revenue.
- Monitor and respond to customer feedback
- Implement and utilize activities to motivate and inspire the team.
- Lead the training strategy for the store to ensure customer and revenue goals are achieved

- Minimum 03 year off Retail Management experience
- Background knowledge or above in wine is prefered
- Extensive experience and ability to lead the delivery of a high level of customer service
- Retail operations, budgeting, planning, customer service, sales and people leadership and management experience required
- Proficient in computer programs (Word, Outlook, Excel, Power Point) and Retail business systems
- Communication/language: Must be able to communicate in English
- Management/Leadership: Demonstrate the ability to build, lead and manage high performing Teams. Demonstrate the ability to utilize tools to support conflict resolution and employee coaching and counseling.
-Priority for dynamic and flexible candidates
-Responsible
-Ability to build and mount human resources
- *****Women priority

* Benefit:
- Income including: competative salary + commisison by quarterly/yearly & other allowance (meal/phone/gas).
- Participating in training courses to improve knowledge & skills in wine to promote yourself
- Other benefit as regulated (compulsory insurance, annual leave…)
- Check health by yearly
- Other team building activities

- Competitive salary and bonus
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment

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