Mail Room Clerk, FSN-4

INTERESTED APPLICANTS SHOULD SUBMIT YOUR APPLICATION THROUGH THE ELECTRONIC RECRUITMENT APPLICATION (ERA) SYSTEM TO BE CONSIDERED. PLEASE REFER TO THE STEP-BY-STEP VIDEOS AND GUIDANCE DOCUMENTS FOR EACH STAGE ON HOW TO CREATE AN ACCOUNT AND SUCCESSFULLY APPLY FOR THE JOB ON THE CONSULATE WEBSITE AT https://vn.usembassy.gov/embassy-consulate/embassy-consulate-jobs/. PAPER OR APPLICATIONS VIA EMAIL ARE NO LONGER ACCEPTED.

ỨNG VIÊN QUAN TÂM VUI LÒNG NỘP HỒ SƠ XIN VIỆC TRỰC TIẾP QUA HỆ THỐNG ERA. ĐỂ BIẾT CÁCH TẠO TÀI KHOẢN VÀ NỘP HỒ SƠ, VUI LÒNG THAM KHẢO VIDEO VÀ HƯỚNG DẪN TRÊN TRANG WEB CỦA TỔNG LÃNH SỰ QUÁN https://vn.usembassy.gov/embassy-consulate/embassy-consulate-jobs/. HỒ SƠ XIN VIỆC GỬI QUA ĐƯỜNG BƯU ĐIỆN, NỘP TRỰC TIẾP HOẶC NỘP QUA HỘP THƯ ĐIỆN TỬ SẼ KHÔNG ĐƯỢC XEM XÉT.

The U.S. Mission in Vietnam – U.S. Consulate General in Ho Chi Minh City is seeking eligible and qualified applicants for the position of Mail Clerk in its Management Office (MGT).

MAIL ROOM CLERK, FSN-4
ANNOUNCEMENT NUMBER: HOCHIMINH-2019-020

Duties: Incumbent of the position serves as clerk in the Consulate mail and pouch room and is primary customer service to all mail requests via email and front counter assistance. Receives, disseminates, and dispatches diplomatic pouch, diplomatic post office (DPO) parcels, local mail, and international mail. Prepares dip notes, employee passports, and various documents for shipment between the Consulate and other diplomatic missions and Vietnamese government offices. Act as customer liaison for all postal matters within U.S. Mission Vietnam. Drives the mail truck and assists supervisor with expeditor functions at the airport for classified pouch exchanges. Assume duties and responsibilities of Mailroom Supervisor in his/her absence.

Qualifications Required:

EDUCATION:
Completion of secondary school (Grade 12) is required.

EXPERIENCE:
Must have at least two year work experience in a customer service position that requires record keeping and computer use.

LANGUAGE:
- Level 3 Speaking/Reading/Writing English is required (this may be tested).
- Level 3 Speaking/Reading/Writing Vietnamese is required.

SKILL AND ABILITIES:
Able to responsibly handle and document usage of cash fund of approximately $650 and blank purchase agreements and contracts in the per monthly amounts of: Fedex and DHL BPA – $1700-$2600, Pouch Contract – $1,400-1,700, Last Mile DPO Contract – $600-$1000. The position handles administrative aspects of the BPA into Ariba for monthly mail totals as well as pouch logistics.

Basic computer skills and working knowledge of Microsoft Office applications are necessary. Ability to lift 30 kg packages, operate various machines associated with mail handling operations (e.g. franking, scales and computer). Must possess a valid driver’s license (A1 and B2 Categories) allowing operation of the mail truck and/or other vehicles as assigned by motor pool. Must be able to deal tactfully and diplomatically with Vietnamese government officials (ministry of foreign affairs, customs, etc.) when making arrangement for airport tarmac access, as well as personnel using mailroom facilities, and ensure delivery of quality customer service.

KNOWLEDGE: Must be able to acquire thorough knowledge of State Department Pouch operations, airport air cargo operations and local customs regulations. Computer application experience and email usage is required.

All applicants under consideration will be required to pass medical and security certifications.

Applications should be submitted through ERA system to be considered. Link to ERA site can be found under "Your Company" profile.

CLOSING DATE TO APPLY FOR THIS POSITION THROUGH ERA SYSTEM: DECEMBER 06, 2019
(All applications must be received by the closing date to receive consideration)

AN EQUAL OPPORTUNITY EMPLOYER

- Receiving a compensation package that may include health, separation, and other benefits.
- Working at the U.S. Mission in Vietnam.
- Training opportunities

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