<Flc Samson> Training Manager

 Developing an annual training plan.
 Managing the training budget.
 Assisting department managers to develop and organize their training programmes.
 Assisting department managers to train individuals designated as departmental trainers.
 Conducting general orientation programmes.
 Organizing supervisory and management development programmes.
 Coordinating the use of outside training resources.
 Organizing cross-training programmes.
 Assisting the management in analyzing training needs.
 Completing monthly training reports.
 Performing other duties as assigned by the supervisor.
 Acknowledging and screening the daily work schedule.
 Conducting daily briefings and de-briefings in the absence of the department heads.
 Establishing a two-way communication mode with related departments.
 Communicating effectively with guests, subordinates, immediate supervisors and other section heads.
 Completing, distributing and presenting monthly training reports which include employee‟s progress reports.
 Responsible for successful management and operations of trainings by measuring the progress of employee improvements towards communication skills, job skills and English skills.
 Checking and improving all service standards established by the company.
 Maintaining grooming standards for all personnel.
 Communicating effectively with guests, clients, business partners and employees.
 Bering a superior sales person to promote the hotel‟s image and businesses.
 Participating in community projects or activities in order to promoting the hotel‟s image and cooperation to improve community relationships.
 Coaching and counseling all employees when applicable.
 Evaluating objectively the training performance or related employees.
 Providing the most effective training to all employees regularly.
 Motivating employees to grow within the company.
 Performing other duties as assigned by the management.

 At least Bachelor degree in any field
 At least 3 year experience in a company or in international hotels with evidenced tracked record of achievements in people development
 Capability of conducting trainings and developments of employees at all levels
 Strong inter-personality and leadership skills
 Proficiency in English and computer literate
 Excellent public speaking skills (track record of presentation or public speaking training course)
 Strong in driving results, people management and development

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