Logistics Warehouse Manager

*About Ninja Van
Ninja Van is on a mission to dominate e-commerce logistics in Southeast Asia. We are one of the fastest growing startups in the region - founded in mid-2014, we have already won over 6,000 merchants and deliver more than 2 million parcels a month across six countries. In Jan 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Driven by algorithm-based optimization, dynamic routing, end-to-end tracking and capacity balancing with partner fleets, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

*Roles and Responsibilities
- Oversee warehouse team attendance, discipline, volume forecasting, rostering
- Ensure smooth running of warehouse sorting operations and guarantee completion daily
- Monitor continuation of parcel’s lifecycle, identify issues related to variances (miss tagged, misplaced, theft, damage) and conduct root cause analysis
- Ensure proper inbounding/ outbounding and sizing of parcels and conflict resolution
- Carry out investigative actions into any accidents or security issues and recommend preventative measures
- Maintain warehouse orderliness, workplace safety and security; ensure housekeeping and standards of office and general areas are maintained at all times.
- Maintain inventory of warehouse and office equipment
- Coordinate with other main hubs regarding updates on sorting
- Do daily reporting to provide dept head a snapshot on how well the ops is being run
- Do weekly report to raise up blockers and updates on tasks
- Ensure supervisors complete their daily tasks on time based on checklist and warehouse SOP is adhered to
- Oversee schedule of day pick up/warehouse team
- Manage discipline issues of the warehouse and oversee orderly warehouse flow

*Requirements
- Extremely pro-active, organized and highly responsible
- More than 5 years of experience in warehouse and/or logistics, 2-3 years working experience at least for the manager role
- Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice
- Ability to interpret and draw conclusions from numerical data
- Strong operational skills, particularly with regards to people management and resource allocation
- Software skills, including use of Microsoft Office software and web-based applications

*Working place:
- Ho Chi Minh: 215 Ma Lo, Binh Tri Dong A, Binh Tan district, HCMC
- Hanoi: 01 Huynh Tan Phat, Logistic Hateco Warehouse, Sai Dong B, Long Bien district, HNC

- Yearly Performance bonus
- Laptop provied

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