Lead Technical Service Specialist (Diagnostics - South)
Mức lương: Trên 30 triệu
Đã hết hạn nộp hồ sơ - 71 lượt xem
Ngày cập nhật: 14/06/2019
Thông Tin Tuyển Dụng
Mô tả công việc
ROLES & RESPONSIBILITIES
Reporting directly to: Service Manager, ADD Subordinate: Technical Service Specialist Working location: Ho Chi Minh city
Core job responsibilities:
• Provide Expert Service for designated products (IA, CC, Hematology, PRISM, Automation, Informatics, Remote Service)
• Provide escalated service support - handling the most complex repairs and troubleshooting, escalated from level II or level I service interventions
• Provide backup level I and level II service
• Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations and perform complex instrument installations
• Prepare and participate in Customer business reviews
• Monitor instrument reliability and prepare service recovery plan for highly serviced / highly cost instruments
• Perform advanced technical coaching and training for Abbott Ambassadors, Technical Service Specialists and Senior Technical Service Specialists
• Participate in Area Expert Team for designated product/s
Reporting directly to: Service Manager, ADD Subordinate: Technical Service Specialist Working location: Ho Chi Minh city
Core job responsibilities:
• Provide Expert Service for designated products (IA, CC, Hematology, PRISM, Automation, Informatics, Remote Service)
• Provide escalated service support - handling the most complex repairs and troubleshooting, escalated from level II or level I service interventions
• Provide backup level I and level II service
• Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations and perform complex instrument installations
• Prepare and participate in Customer business reviews
• Monitor instrument reliability and prepare service recovery plan for highly serviced / highly cost instruments
• Perform advanced technical coaching and training for Abbott Ambassadors, Technical Service Specialists and Senior Technical Service Specialists
• Participate in Area Expert Team for designated product/s
Yêu cầu ứng viên
MINIMUM BACKGROUND/ EXPERIENCE REQUIRED
Work Experience:
• More than four years experience as a Technical Service Specialist and or a proven track record in a similar position, supported by management and customer references
• Successful engagement with customers, specifically key stakeholders and lab staff
Core Skill Requirement:
• Excellent product and industry knowledge
• Strong experience and process skills of the business functions service delivery
• Strong communication skills
• Ability to identify and drive resolution of issues
• Technical expert for product line responsibility
• Coaching and training skills
• Strong experience in use of analytical tools and software
MINIMUM EDUCATION REQUIRED
• Bachelors degree or equivalent qualification or experience required
• Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred
Work Experience:
• More than four years experience as a Technical Service Specialist and or a proven track record in a similar position, supported by management and customer references
• Successful engagement with customers, specifically key stakeholders and lab staff
Core Skill Requirement:
• Excellent product and industry knowledge
• Strong experience and process skills of the business functions service delivery
• Strong communication skills
• Ability to identify and drive resolution of issues
• Technical expert for product line responsibility
• Coaching and training skills
• Strong experience in use of analytical tools and software
MINIMUM EDUCATION REQUIRED
• Bachelors degree or equivalent qualification or experience required
• Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred
Quyền lợi được hưởng
- 13th payment & performance bonus
- Premium Healthcare
- Training
- Premium Healthcare
- Training
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
ABBOTT
02 Ngo Duc Ke, Dist. 1, HCM
Người liên hệ: Talent Acquisition Department
02 Ngo Duc Ke, Dist. 1, HCM
Người liên hệ: Talent Acquisition Department
Abbott believes in the power of health. With better health, people and communities can live better and achieve more. - We create new solutions - in diagnostics, medical devices, nutrition and branded generic pharmaceuticals - that help people around the world, in all stages of life, live their best lives ...Chi tiết
Abbott believes in the power of health. With better health, people and communities can live better and achieve more. - We create new solutions - in diagnostics, medical devices, nutrition and branded generic pharmaceuticals - that help people around the world, in all stages of life, live their best lives through better health. - Founded 125 years ago by Chicago physician Dr. Wallace C. Abbott, Abbott has emerged as one of the largest diversified global health care companies. Our approximately 74,000 colleagues around the globe are devoted to making a lasting impact on human health in the more than 150 countries we serve. - We believe that good health is not just about treating an illness or managing a medical condition. It’s about supporting people’s health as if it was our own, so they can enjoy all life has to offer. We’ve been focused on helping the people of Vietnam live their best, fullest lives for more than 20 years. Ẩn chi tiết
Bạn đang xem tin việc làm Lead Technical Service Specialist (Diagnostics - South) trong ngành Y tế/Dược được tuyển dụng tại Hồ Chí Minh bởi ABBOTT. ABBOTT đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Lead Technical Service Specialist (Diagnostics - South) cách đây lúc 12/07/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
Tìm thêm việc làm
ABBOTT
Địa chỉ: 02 Ngo Duc Ke, Dist. 1, HCM
Quy mô: 1.000-4.999 nhân viên
Việc làm tương tự
Lead Technical Service Specialist (Diagnostics - South)
Mức lương: Trên 30 triệu | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ